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Job Description

Job Summary

Provides peer support and role modeling related to the improvement of life skills and health/wellness to individuals and their families during personal interactions including home visits, telephone calls, etc. Instructs individuals and their families about wellness, chronic disease prevention and self-management. Assists clients and their families with accessing appropriate community resources. Assists with the coordination of group support programs and provides ongoing contact. Cultural competency and shared-life experiences with client population is preferred. Must have reliable transportation and be able to drive to and from appointments.

Essential Functions

• Participates in community events and activities that promote the awareness of health maintenance and disease prevention.
• Conducts home visits to determine client and family needs. Assists with the development and implementation of care plans to meet identified needs and provides program services. Follows up with clients, families, and community agencies to evaluate effectiveness of services provided and to develop a proactive plan for future needs.
• Assists clients with arranging and keeping medical appointments. Assists clients in accessing community resources such as food, clothing, shelter, and medical insurance. Mentors, empowers and advocates for clients and families to help them increase independence and skills.
• Refers patients with social, emotional, and other challenges to appropriate service agencies for assistance.
• Communicates and collaborates with the clients and their families, program staff, and other professionals involved in the care of clients to coordinate services and to facilitate a supportive relationship between the client and their health care provicer(s). Serves as a resource to program staff about situational and cultural factors impacting the client, family, and environment. Teaches clients and families about wellness, disease prevention, and self-management.
• Documents services including assessments, plans, and periodic evaluations of goals, education, and other pertinent program data. Documents trends and changes in the health of the community and provides input into program development and evaluation.
• Coordinates group meetings under the direction of the Program Supervisor. Collects and documents program data and other necessary evaluation data to ensure timelines and accuracy. Discusses trends, challenges, and other issues regarding data collection with the Program Supervisor.

Qualifications

• Required High School Diploma or equivalent and successful completion of the paraprofessional CHW Training Program (Completion within 180 days from hire date)
• Preferred Associate's Degree or equivalent

• 3 years of relevant experience Work experience Preferred
• Knowledge and use of community resources; social, health and public agencies and services. Preferred

• CRT-Basic Life Support (BLS) - AHA American Heart Association WITHIN 60 DAYS United/Kelsey Lifestyles; WITHIN 90 DAYS Healthier Communities 60 Days required Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross WITHIN 60 DAYS United/Kelsey Lifestyles; WITHIN 90 DAYS Healthier Communities 60 Days required
• LIC-Driver's License - STATE_MI State of Michigan Upon Hire required
• CRT-Auto Insurance - UNKNOWN Unknown Upon Hire required

Primary Location

SITE - Sheldon Center - 75 Sheldon Blvd - Grand Rapids

Department Name

Community Medicine Clinic

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

7:00 a.m. to 7:00 p.m. (Variable)

Days Worked

Monday to Friday

Weekend Frequency

N/A

Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member’s job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.

Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected

category. See more here.