Position Summary/Essential Duties:

1. Assist patients through the initial intake process by obtaining clinical information.
2. Obtain and update demographic information. Ensure accuracy of patient information and management of multiple spreadsheets.
3. Manage information through current Resource Program
4. Determine benefit eligibility to Psychiatry, Psychology and Neuropsychology services.
5. Possess a working knowledge of clinical requirements for all faculty members to ensure accurate clinical referrals.
6. Ability to manage Referral Information.
7. Assist patients with insurance questions and review financial/billing related issues that are presented.
8. Responsible for fostering relationships within UHCMC for recruitment/referral purposes.

Correspondence/telephone calls to be handled in a professional, courteous manner.

Position Summary/Essential Duties:

1. Assist patients through the initial intake process by obtaining clinical information.
2. Obtain and update demographic information. Ensure accuracy of patient information and management of multiple spreadsheets.
3. Manage information through current Resource Program
4. Determine benefit eligibility to Psychiatry, Psychology and Neuropsychology services.
5. Possess a working knowledge of clinical requirements for all faculty members to ensure accurate clinical referrals.
6. Ability to manage Referral Information.
7. Assist patients with insurance questions and review financial/billing related issues that are presented.
8. Responsible for fostering relationships within UHCMC for recruitment/referral purposes.

Correspondence/telephone calls to be handled in a professional, courteous manner.