IT Support Specialist

Responsible for providing the first point of contact for staff with all technology-related requests including, but not limited to; PC, printer copiers faxes, telephone, wireless and audiovisual equipment. Provide support for standard and custom software applications. This position will troubleshoot, record and route incidents in a professional and timely manner; also, install, troubleshoot, and repair desktop PCs, laptops, smartphones, and other hardware equipment.

Essential Qualifications

• Bachelor's Degree in Computer Science or related field and or equivalent combination of education and experience.
• Healthcare experience is preferred.
• Experience with client-server applications, databases, Windows networking, HTML, and remote support.
• Excellent communication, troubleshooting, problem-solving and customer service skills.
• Valid driver's license, acceptable driving record, a personal vehicle for on-the-job transportation.
• Advanced knowledge of MS Office Suite applications, including Outlook, Excel, Powerpoint, and Access.
• Ability to handle transfer up to 50 lbs.

EOE

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.