Customer Care Technician

Garman Builders, Inc., a name that is synonymous with award-winning design, superior construction, and exceptional workmanship, is hiring!  Family owned and locally operated in Central Pennsylvania since 1972, Garman provides a gateway to upward success, team and community connection, and building a future with a trustworthy, well-established residential construction company.  

The Customer Care Technician provides excellent customer experiences by addressing various home repair items reliably, courteously, and professionally.  Responsibilities include:

  • Troubleshoot general household issues
  • Complete basic home repairs (including carpentry, hardwood flooring, drywall and paint) efficiently and effectively
  • Diagnose and fix sources of leaks in roofs, windows, bathrooms, etc.
  • Continually develop homeowner rapport

The success candidate will be able to communicate with homeowners and Trade Partners with empathy and discretion while diffusing emotional situations in a professional manner.  Requirements include:

  • Minimum 10 years varied construction experience
  • High school degree or equivalent
  • Strong attention to detail
  • Be able to perform physically active construction duties involved in home repairs
  • Have a valid PA driver's license

EXCELLENT BENEFITS:

  • Company Vehicle
  • Competitive Wages
  • Profit Sharing
  • 401K with Company Match
  • Paid Holidays, Vacation & Personal Time
  • Health Insurance
  • Health Savings Account Option with Company Contribution
  • Vision Value Plan
  • Voluntary Dental Insurance
  • Voluntary Life/ AD&D Insurance
  • Supplemental Insurance through Aflac
  • Wellness Benefits
  • Employee Assistance Program
  • Incentivized Learning Opportunities
  • Working Advantage Discount Program
  • Additional Team Member Discounts

All inquiries are kept confidential. 


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