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Job Description

Job Summary

Provide excellent sales support to assigned account managers, agents and employer groups to maintain and grow membership in assigned territory. Also responsible to coordinate renewals, proposals, open enrollment/benefit materials, as well as the submission and implementation of renewing benefit plans and required reporting.

Essential Functions

• Interacts with various departments to provide timely and accurate resolution of issues for our customers and to facilitate accurate and timely processing of benefits/opportunities and member/group setup.
• Manages assigned book of business by responding to requests timely, and developing and maintaining relationships.
• Assists Sales Department in maintaining all pertinent information relative to field activities that they support.
• Ensures data accuracy during the sales process as it pertains to benefits, compliance, group information, agent information, etc.
• Effectively educates members, agents and employers on how the plan works, data requirements for Request for Proposals, benefits offered and how to enroll.
• Coordinates renewal packets and open enrollment materials according to specifications.
• Updates internal databases, runs various reports, and completes/reviews legal documents to ensure accuracy.

Qualifications

• Required Associate's Degree

• 2 years of relevant experience related experience Required
• 2 years of relevant experience with health care benefit plans (i.e. self-funded, fully-funded employer group) Required
• 2 years of relevant experience with servicing agents, employer groups, members, or similar populations Preferred

Primary Location

SITE - Priority Health - 1241 E Beltline - Grand Rapids

Department Name

PH - Sales - West Region Client Services

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 5 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member’s job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.

Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected

category. See more here.