Garman Builders, Inc., a name that is synonymous with award-winning design, superior construction, and exceptional workmanship, is growing its Team! Family owned and locally operated in Central Pennsylvania since 1972, Garman provides a gateway to upward success, team and community connection, and building a future with a trustworthy, well-established residential construction company.

The Customer Care Coordinator builds Homeowner trust by coordinating various home repair items reliably, courteously, and professionally. Responsibilities include:

• Work with the Customer Care Team to coordinate home repair service for all Garman companies.
• Serve as the contact for all Customer Care Requests and Homeowner concerns, building and maintaining trust and rapport with each Homeowner.
• Coordinate all Work Orders, ensuring that they are completed in a timely manner.

The successful candidate will be proactive, results-driven, and flexible, able to think quickly and be comfortable navigating difficult conversations pleasantly and professionally. Requirements include:

• Excellent interpersonal skills; able to diffuse emotional situations with empathy and discretion
• Strong organizational skills
• High school degree or equivalent required
• A minimum of three years of administrative experience in an office environment; construction-related experience preferred
• Proficiency in Microsoft Word and Excel preferred; experience in Punchlist Manager Software a plus 

Salary Range: $40,000 to $50,000 annually

EXCELLENT BENEFITS:

• Competitive Wages
• Profit Sharing
• 401K with Company Match
• Paid Holidays, Vacation & Personal Time
• Health Insurance
• Health Savings Account Option with Company Contribution
• Vision Value Plan
• Voluntary Dental Insurance
• Voluntary Life/AD&D Insurance
• Supplemental Insurance through Aflac
• Wellness Benefits
• Employee Assistance Program
• Incentivized Learning Opportunities
• Working Advantage Discount Program
• Additional Team Member Discounts

All inquiries are kept confidential.