Customer Service Representative (Lake Forest, CA) sought by Salaam Television Network, Inc. Answering viewer calls and emails, addressing issues both in Farsi and English. Responsible for attracting potential donors to the network through answering viewer question and suggesting extra information. Must be able to proficiently organizing and manage events as well as maintain records of the re-occurring donors and following up with them. Also responsible for recommending any potential changes to the network program by collecting viewer suggestions and complaints.