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About Springfield Technical Community College :
Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect, is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all. Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.
Job Description:
Under the supervision of the Director of the Gateway to College program, the Staff Assistant provides a broad range of services to support students in the Gateway to College program. The program serves Springfield Public Schools at-risk high school students ages 16-20 and gives students an opportunity to earn a high school diploma while simultaneously earning college credits at Springfield Technical Community College. The Staff Assistant is a key contributor to the effective operation of the program. The Staff Assistant should be dependable, well-organized and efficient and strive to meet the needs of the program by maintaining program data, and coordinating and disseminating information between staff, faculty, partners, and other administrators. The candidate should have the ability to communicate effectively with students, staff and faculty from diverse cultural backgrounds. Additionally, the Staff Assistant needs exceptional attention to detail, is able to complete projects independently, and is flexible and willing to adapt on short notice. In addition, the Staff Assistant will be responsible for collaborating with others to create a strong relationship with the STCC campus, the school district and community that leads to the success of students in the program.
Scope of Responsibilities:
Collaborative Program Support
- Serve as receptionist and first point of contact for program; field calls from the public, including partners, potential students and parents; schedule appointments with students, parents and stakeholders.
- Network, maintain and establish relationships with the public schools, partners, families, businesses and community organizations; liaison between STCC, public school partners, and Gateway to College National Network.
- Coordinate, conduct, and/or participate in recruitment and selection activities, including information sessions, community events, school visits, student re-engagement strategies, perform related data entry.
- Organize, track, collect, and input student/applicant information, process applications, coordinate college and student testing schedules and track results.
- Referral source for students seeking college and community support services; establish relationships with community organizations and maintain updated information about community resources available to students.
- Perform clerical work; creating documents and marketing materials, printing, copying, faxing, managing files and records, etc.
- Responsible for inventory management; purchasing books, tracking and maintaining library of course materials, distributing and exchanging books.
- Performs other duties as assigned.
Data Collection, Entry and Reporting
- Set up and maintain detailed files and administrative records for required data.
- Collect, input, and maintain data in multiple databases (ie. PowerSchool, Datatel, Microsoft Access, Business Objects), coordinate timely reporting of data to partners.
- Disseminate and coordinate information among staff, faculty, partners and stakeholders.
Fiscal Support Management
- Monitor program budget, purchasing, tracks office supplies ordering and inventory
Requirements:
- Associate's Degree in related field is required.
- At least three to five years of experience in office setting and procedures.
- Excellent keyboarding skills/word processing, database, spreadsheet software, email/internet required.
- Ability to work independently and as a part of a team, manage multiple projects and assignments, exercise sound judgment, and maintain confidentiality.
- Must be customer and student centered.
- Must possess excellent math, oral and written communication skills.
- Must be a self-starter, highly organized and detail oriented.
- Ability to record meeting minutes and expertise in Microsoft Word, Excel, PowerPoint, and Access required.
- The successful candidate must have an understanding and commitment to working in a diverse urban community college environment and commitment to working with at-risk youth. Bilingual/Multilingual-Spanish speaking preferred.
EQUIVALENCY STATEMENT:
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position
Additional Information:
Salary: $22 per hour, up to 18.5 hours per week
Benefits: No
Grant Funded: Yes
Closing Date: Open Until Filled
All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.
INFORMATION AWARENESS SECURITY TRAINING:
Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.
Application Instructions:
All applicants must apply online at www.stcc.edu/about-stcc/employment by submitting a cover letter**, resume and three (3) professional references.
**Cover letter must demonstrate how your education and experience qualifies you for this position.
PRE-EMPLOYMENT DETAILS:
STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.
POLICY STATEMENT ON AFFIRMATIVE ACTION, EQUAL OPPORTUNITY & DIVERSITY
Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's for Affirmative Action and/or Title IX Coordinator, Kathryn C. Senie, Ed.D, J.D. at 413.755.5642 or via email at kcsenie@stcc.edu, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Springfield Technical Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
EQUAL OPPORTUNITY STATEMENT
STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.
URL: www.stcc.eduu
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