General Description
Responsible for customer service duties at the Fitness Center.
Characteristics, Duties, and Responsibilities
• Responsible for front desk management in the Fitness Center.
• Answers telephones and responds to inquiries in a timely fashion.
• Monitors utilization of the Fitness Center and checks IDs for all users of the Fitness Center.
• Utilizes computer to check class lists.
• Assists in enforcing Fitness Center policies and procedures.
• Oversees upkeep of the Fitness Center ensuring safety and cleanliness.
• Performs other related duties as assigned by the Fitness Center Coordinator.
Education Requirements
• High School Diploma required.
Experience
• Knowledge of exercise equipment mechanics and functions required.
Competencies and Skills Required
• Experience in the area of customer service.
• Good communication and interpersonal skills.
• Computer literate.
Physical Demands and Work Environment
• This position’s duties are normally performed in a typical interior/residence work environment, based on the activity scheduled.
• Some physical effort required; however, the employee must occasionally lift and/or move up to 25 pounds.
• No or very limited exposure to physical risk.
• Some travel required.
UCNJ Union College of Union County, NJ
Cranford, NJ