Phone Operator

Cardiology office seeking a full-time, reliable, diligent phone operator.

Responsibilities include:

• Answer and transfer phone calls for a very busy switchboard
• Take and deliver messages when needed
• Take and deliver hospital consults
• Ensure emergency services are coordinated in accordance with the nature of the emergency
• Screen calls to ensure authenticity, and make sure messages are communicated to the correct recipient
• Greet patients and visitors when needed, provide the required information, and direct visitors/patients to appropriate staff members or departments
• Perform clerical duties, maintain supplies, and a clean workspace
• Post outgoing mail and accept/distribute incoming mail
• Clean/sanitize lobby and common areas throughout the day
• Create and maintain logs as needed
• Operate paging systems to communicate to staff in the event of an emergency
• Complete any other task as assigned by supervisor

Experience in EMR systems is preferred. Bi-lingual a plus, but not required. Experience with computers and typing is preferred.