Sales Manager, Front Desk Agent & Shuttle Driver

Residence Inn Breckenridge   Breckenridge, CO   Full-time
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* Sales Manager

Responsibilities

  • Achieve growth and hit sales targets by successfully managing the sales team.
  • Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence.
  • Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
  • Present sales, revenue and expenses reports and realistic forecasts to the management team.
  • Identify emerging markets and market shifts while being fully aware of new products and competition status.

* Desk Agent 

Responsibilities

  • Perform all check-in and check-out tasks.
  • Manage online and phone reservations.
  • Inform customers about payment methods and verify their credit card data.
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms.
  • Provide information about our hotel, available rooms, rates and amenities.
  • Respond to clients’ complaints in a timely and professional manner.
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
  • Upsell additional facilities and services, when appropriate.
  • Maintain updated records of bookings and payments.

* Shuttle Driver

Join the team at Breckenridge's newest hotel, Industry leading health benefits, very competitive wages, 401k, travel benefits to Marriott's worldwide, fun work environment with opportunity to learn & grow.

This job is no longer available.

Residence Inn Breckenridge

Breckenridge, CO