EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

The Project Manager, PMO will manage the definition, planning and execution of a variety of software, infrastructure and system integration projects and supporting product launch.  They will build productive relationships and collaborate across the entire business including Executive Leadership, Product Management, and Technology as well as external partners. 

What You’ll Do: 

• Manage various initiatives across the organization, including internal and customer-facing processes, products and compliance efforts 
• Assist in defining project scope and objectives, and identifying a plan to effectively manage changes to scope 

• Create and maintain a schedule and project plan with the project team, identifying and understanding all factors which will influence this throughout the project lifecycle  
• Coordinate efforts with third parties / vendors 
• Partner with sponsor and necessary departments to assess external and internal impact, and secure and manage stakeholder involvement throughout the lifecycle of the project 
• Work with the project team to identify, analyze and manage issues, constraints, assumptions and risks 
• Facilitate project meetings to ensure requirements and actions are tracked and met 

• Drive project team to key decisions and actions to keep the project on track 
• Identify and manage dependencies with other projects and efforts at EBSCO Information Services (EIS) and EBSCO Corporate Offices 
• Develop and execute project communication plans ensuring visibility on progress for key stakeholders 
• Complete and maintain core PMO project documentation for each project 
• Provide feedback and take action to improve PMO processes 

• Drive efficiency and standard work practices around launches across departments 

Who You Are: 

• Results-driven team player that exhibits initiative and has a strong work ethic  
• Able to operate in a fast-paced organization, easily and quickly adapting to change 

• Collaborative by choice and is an effective written and verbal communicator 
• Able to manage and prioritize multiple projects and deadlines  
• Motivated self-learner with a focus on team / company success  
• Highly organized, with excellent attention to detail and ability to effectively multi-task 
• Has a positive, can-do approach to work with a focus on continuous improvement  

Skills or Experience Needed: 

• Bachelor's Degree or 4+ years work experience in a business or technical environment 
• 2+ years’ experience working on cross-functional and cross-organizational projects 
• 2+ years of indirect/direct team leadership experience 

• Experience with project management tools and techniques 

Skills That Set You Apart: 

• Experience working with various project management methodologies (lean-agile, Kanban, scrum, waterfall, etc.) 
• Experience in coaching and training other team members and/or departments 

• Experience with EBSCO products or related products / markets 

COVID VACCINATION REQUIREMENT: As directed by Executive Order 14042: Ensuring Adequate COVID Safety Protocols for Federal Contractors, all current and newly-hired EIS employees in the United States are required to be fully vaccinated by January 18, 2022 or by their date of hire.
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.