We are recruiting for two positions centrally located within the Performance Measurement and Evaluation (PME) unit of the DCHS Director's Office. PME is composed of a team of dedicated program evaluators and analysts who work with partners within and outside of DCHS to test innovative approaches to tackling a variety of system, policy, and service delivery challenges.
 

These Career Service positions will lead evaluation and performance measurement support for the Housing Homelessness and Community Development Division (HHCDD). The positions allow highly-skilled evaluators the opportunity to partner with Division leadership to evaluate King County programs that focus on affordable housing, housing finance and capital, homelessness prevention, and homeless housing. The division is home to work such as DCHS’ support of the Affordable Housing Committee’s regional housing policy coordination, funding for the development and preservation of affordable housing, housing repair program, Youth Family Homelessness Prevention Initiative, Eviction Prevention and Rental Assistance Program, and the newly created Health through Housing program that aims to house 1,600 chronically homeless households. The two open positions will work closely together but be accountable for distinct bodies of work. Specifically: 

1. The Regional Housing Lead Evaluator will lead a team of 2-3 evaluators focused initially on supporting data analytics and the evolution of a performance and accountability framework for King County’s regional affordable housing policy work while also leading data development efforts to create new data sources for understanding evictions, the current production pipeline of affordable units, and existing income restricted units.
2. The Housing Stability & Homelessness Lead Evaluator will lead a team of 2-3 evaluators responsible for performance measurement and evaluation of the Seattle-King County Continuum of Care’s homeless response system as well as homelessness prevention programs and homeless housing initiatives.

WHO MAY APPLY: These positions are open to all qualified candidates that meet the minimum qualifications.

REQUIRED MATERIALS: Candidates who wish to be considered must submit a complete King County application online and respond to the supplemental questions.

WORK SCHEDULE:  This position is exempt from the provisions of the Fair Labor Standards Act. Typical hours are Monday - Friday 8am-5pm. 

UNION MEMBERSHIP: This position is represented by PROTEC17. 

RECRUITER: Susan.Churchill@kingcounty.gov

TEMPORARY TELECOMMUTING REQUIREMENT

The work associated with this position will be performed remotely, at least through July 5, 2021 in compliance with King County’s telecommuting mandate. Employees will be provided with a County issued laptop and must maintain a workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours. Employees must reside in WA state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.  There will be situations where the employee is required to report to a County worksite.  Please note that when an employee conducts work that is likely to bring them in contact with another individual, safety precautions are required by the department in alignment with the Public Health Directive from the Seattle & King County Public Health Officer.

To support employees during this time King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will be joining an innovative and progressive team. King County is doing its part to reduce the spread of COVID-19 and remains committed to reducing our carbon footprint.  

Develop Performance Measures and Evaluate High Priority Initiatives

• Partner closely with division leadership to support the data and evaluation needs of the Housing Homelessness and Community Development Division.

• Supervise and support evaluation staff working to develop, analyze and report evaluation and performance measurement of HHCDD.
• Provide leadership in the development, implementation, and management of continuous quality improvement (CQI) processes needed to support and improve outcomes for people living in King County. 
• Support the evaluation team’s work with program staff, implementing agencies, stakeholders, and planning teams to design program performance measures and evaluation approaches. This may include leading evaluation efforts for more complex programs. 
• Work with the evaluation team to design and conduct program evaluations of key initiatives using rigorous evaluation methods (e.g., RCT, quasi-experimental design).
• Negotiate data sharing agreements with external data stewards and ensure compliance with data use and data security standards.
• Coordinate with members of PME to develop foundational documents that support standardized workflows and processes across the unit; support and champion compliance with these policies and processes.

Make Meaning of Complex Data

• Develop and/or review performance monitoring reports, dashboards, presentations, and other visual representations of data. 
• Support the analysis and interpretation of both quantitative and qualitative data using appropriate statistical methods and data manipulation tools.
• Prepare and present reports and briefings that summarize results and interpretations of findings for a wide range of audiences including policy makers, system administrators, service providers, clients, advocates and/or community representatives.
• Respond to data requests requiring integrated data or complex analytical approaches.
• Oversee complex data development and/or IT projects involving a mix of subject matter experts and technical staff.
• Train and support program staff and implementing agencies on performance measurement, data collection, reporting, CQI and other evaluation related activities. 
• Participate in selected team, work group, division, and department meetings.
• Perform other related duties as assigned.

• Knowledge of equity and social justice principles and practices, and understanding of the effects of place, race, and policy and systems-based inequities on communities and populations. 
• Ability to apply a race equity lens to all areas of the work, including methods, analysis, results interpretation and dissemination.
• Three or more years of experience conducting program evaluations and developing performance measures.
• Demonstrated knowledge of: quantitative and qualitative analysis principles and methods; principles and practices of intervention research and program evaluation; subject privacy; methods, tools and techniques of applied research; study design and advanced analytic procedures; data collection methods, including surveys; and computerized database systems.
• Critical thinking and analytical capabilities, and experience developing and implementing continuous quality improvement (CQI) strategies.
• Superb attention to detail and ability to think analytically. 
• Experience with data management, analysis, and visualization tools such as SQL, Excel, SAS, R, and/or Tableau.
• Experience directly supervising staff.
• Strong oral and written communication skills, including the ability to communicate well with diverse groups in multiple settings. 
• Skilled at writing professional documents for specific audiences including high-level summaries for non-technical stakeholders and detailed technical notes for evaluation colleagues. 
• Strong problem solving and interpersonal skills, including the ability to work independently and maintain collaborative relationships as part of a team.
• Experience successfully managing complex projects, anticipating stakeholder needs, synthesizing information, making decisions, and meeting deadlines.

DESIRABLE QUALIFICATIONS:   

• An advanced degree in social sciences, public health, performance measurement, research methods and statistics and/or equivalent education and experience.
• Experience in housing affordability, public housing, evictions, homelessness, and other related topics.
• Knowledge of social and human service business process and use of performance management tools within a service environment.
• Experience in community-based and participatory research methods. 
• Expert skills in data visualization tools such as Tableau.
• Expert skills in SQL and statistical software such as R or SAS.
• Experience extracting, matching, cleaning, managing, and validating data.

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Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. 

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.
 
King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.
 
To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.