Supervisor, Nursing-Psychiatry

Are you looking for an organization where you can make a positive impact in people's lives? Our mission at Signature Health is to make behavioral health, primary care, infectious disease, case management services and more accessible to vulnerable patient populations of all ages across Northeast Ohio. As a non-profit community health center, our team of 800+ colleagues help individuals and families overcome mental health issues, recover from addiction, and improve their physical health.

If you share in our mission and are looking for an inclusive, compassionate and patient-focused agency, then Signature Health is the place for you!

In addition to a rewarding career, you will have access to the following benefits:

• Highly attractive compensation package
• Employer shared medical benefits, dental and vision
• 401(k) with company match
• Tuition & Professional Development Assistance
• Generous paid time away from work (PTO)
• Federal Loan Forgiveness Program (available on eligible on roles)
• And much more!

Read below how you will contribute to putting good health within reach of all our community members and apply today! 

SCOPE OF ROLE

Reporting to the Manager, Nursing-Psychiatry, the Supervisor, Nursing-Psychiatry will provide oversight, direction, and leadership of the behavioral health nursing team, while concurrently ensuring appropriate services and excellent care is received for patients and their families. You will actively participate as a member of a patient-focused interdisciplinary care team and manage the practice and delivery of nursing care by establishing clinical direction, providing clinical supervision, and maintaining quality outcomes. The Supervisor, Nursing-Psychiatry will supervise all aspects of development and personnel management.

 HOW YOU’LL SUCCEED :

·       Effectively supervise and oversee the daily objectives of the behavioral health nursing team.

·       Be actively engaged when overseeing your team member’s individual performance which should include ongoing coaching, development, and meeting objectives through the annual review process.

·       Lead by example by provide ongoing communication, teaching, and training to team members.

·       Actively lead team meetings and process improvement initiatives to continuously improve work productivity, quality and efficiency of the team.

·       Determine appropriate patient care decisions and identifies and resolves concerns affecting the delivery of patient care services.

·       Manage the practice of professional nursing and delivery of nurse care by establishing clinical direction for nursing care delivery, providing clinical supervision, and maintaining quality outcomes.

·       Provide ongoing management, education, and support of patients in all aspects of treatment.

·       Demonstrate professionalism in coordination of care for other service lines to include primary care, infectious disease, social work, etc.

·       Assure quality of care by implementing nursing philosophies and standards of care; enforcing adherence to state board of nursing and state nurse practice act requirements and to other governing agency regulations

·       Identify and ensure care delivery is maintained within the scope of practice for Registered Nurses, Licensed Practical Nurses, and Medical Assistants who may be on the team.

·       Diligently plan work schedules and delegate responsibilities and tasks to staff.

·       Consult with providers whenever necessary to ensure most appropriate plan of care is carried out. 

·       Complete appropriate documentation in the medical record and comply with state, federal, and departmental policies when sharing/documenting patient care data.

·       Complete appropriate prior authorizations and patient assistance forms.

·       Maintain supply inventories by studying usage reports, identifying trends, anticipate needed supplies, approving requisitions, and cost allocations.

·       Maintain clear communication with co-workers, referents or designated liaison person.

·       Maintain and update clinical and professional knowledge and skills through formal and informal educational experiences to ensure best evidence based practice. 

·       Participate in implementation of quality Improvement assurance initiatives and utilization reviews to ensure current evidence-based care.

·       Represent the company in a professional manner and coordinate care with appropriate staff of outside facilities or emergency rooms when necessary.

·       Comply with all agency policies and procedures.

·       Maintain all aspects of HIPAA, promoting patient confidentiality and right to privacy.

·       May be required to perform telehealth services as determined by Signature Health.

·       Adherence and completion of compliance training provided by Signature Health.

·       Responsible for and completes all productivity/documentation requirements.

·       Participate in all assigned staff meetings and staff development programs.

·       Demonstrate appropriate attendance and punctuality in adherence with Signature Health policies.

·       Other duties as assigned.

KNOWLEDGE & EXPERIENCE :

·       Completion of an approved program in registered nursing required.

• 3+ years’ of total RN experience with 1+ years of nursing supervisory experience required.
• 1+ years’ of psychiatry nursing experience preferred.

·       American Heart Association (AHA) Basic Life Support (BLS) certification required.

·       Bachelors of Science in Nursing (BSN) preferred.

·       A working knowledge of mental illness and the disease concept of chemical dependency is preferred.

·       Proficient with technology and electronic medical records.

WORKING CONDITIONS :

·       Work is normally performed in a typical interior/office/clinical work environment.

·       While hours of operation are generally standard, flexibility to work evenings and extended hours may be required.

·       Requires periods of sitting, standing, telephone, and computer work. 

·       Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology.

·       Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology.

·       Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.

·       Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted.

·       Possible exposure to blood borne pathogens while performing job duties.

·       Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday.

·       Sufficient dexterity to operate a PC and other office equipment. 

This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. 

All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved.

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