Intake Authorization Coordinator Home Care Full Time Days

University Hospitals   Warrensville Heights, OH   Full-time
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  • Initiates and maintains a high level of customer service and positive employee relationships.
  • Responsible for obtaining authorization for all disciplines for Home Care Services; inclusive of verification of insurance and benefits to ensure appropriate reimbursement from commercial payers, government payers and state agencies.
  • Strong knowledge of verifying and allocating accurate insurance plans; ability to utilize electronic eligibility tools, accessing web portals, and making phone calls to payers to ensure accurate coverage is obtained.
  • Effectively and professionally communicates with internal and external customers via emails, telephone, and doc halo.
  • Ability to document appropriately all findings/statuses from Insurance payers and/or government agencies in certified software systems employed by the agency.
  • Effectively collaborates with other closely related departments such as Intake Referral Team, Revenue Cycle, Clinical Managers and Patient Services Coordinators.
  • Ensures compliance with department productivity and quality standards; ability to effectively manage varying workloads.
  • Strong organizational skills and a high level of accuracy are required.
  • This position will require working rotating weekends and holidays as needed by department volume.
  • This position will perform other duties as needed at Manager or Supervisor direction

  • Initiates and maintains a high level of customer service and positive employee relationships.
  • Responsible for obtaining authorization for all disciplines for Home Care Services; inclusive of verification of insurance and benefits to ensure appropriate reimbursement from commercial payers, government payers and state agencies.
  • Strong knowledge of verifying and allocating accurate insurance plans; ability to utilize electronic eligibility tools, accessing web portals, and making phone calls to payers to ensure accurate coverage is obtained.
  • Effectively and professionally communicates with internal and external customers via emails, telephone, and doc halo.
  • Ability to document appropriately all findings/statuses from Insurance payers and/or government agencies in certified software systems employed by the agency.
  • Effectively collaborates with other closely related departments such as Intake Referral Team, Revenue Cycle, Clinical Managers and Patient Services Coordinators.
  • Ensures compliance with department productivity and quality standards; ability to effectively manage varying workloads.
  • Strong organizational skills and a high level of accuracy are required.
  • This position will require working rotating weekends and holidays as needed by department volume.
  • This position will perform other duties as needed at Manager or Supervisor direction

  • High School Equivalent / GED
  • 3 plus years of experience Medical terminology courses preferred

This job is no longer available.

University Hospitals

Warrensville Heights, OH