Bravo! Vail Box Office Personnel wanted Seasonal March thru July. Part-time (3 days/ week) until June 1, and full time (5 days/week, schedule may include weekends) June and July. Great communication skills, computer savvy, attention to detail and positive attitude are required. Training provided. 

Box Office Personnel Responsibilities

Before you enter a sports stadium, theater, concert hall, etc., you usually purchase a ticket from the box office. It is important for you to get the tickets in time and be charged right for the same. To ensure that you get proper service at the right time, these organizations employ a box office associate.

A box office associate is required to handle and process queries and requests of the guests. He has to inform them about the ticket price and show/performance timings, collect amount, issue tickets, tender change amount, update booking records, etc. He also confirms online bookings and handles cancellation or upgrade requests of the visitors. He sends tickets by mail to outstation customers.

The box office associate maintains and shares sales and collection reports with the management. He has to train new recruits in the office. His work also includes marketing and business development by calling or mailing clients about upcoming shows and events and provide special offers on advance bookings.

On a regular day, a box office associate has to be on his toes in order to process the requests in minimum possible time. No matter how hectic it gets, he should display a friendly attitude towards the guests. He should be able to persuade guests to book tickets. In case tickets are not available for a show of their choice, the box office associate should inform them about other shows.

We have elaborated the box office associate responsibilities below.