The front desk attendant will provide outstanding customer service to all members, guests and staff, and assist with check-in of members and guests, distribute towels, answer phones, take reservations, complete all laundry duties, locker room duties, general cleaning duties, childcare center duties, promote programs and activities, and operate point of sale computer. Ring up merchandise, programs/activities, and services at point of sale computer/register. Make reservations for any/all programs and activities efficiently and accurately. Makes reservations for Day Spa. Provide information about facility, services, programs, and activities. Load/unload towels from washers/dryers and change out liquid detergent, disinfectant and softener; neatly fold and stack towels. Follow safety regulations for handling dirty towels. Responds to all emergency codes in areas of the facility, if possible. Must be able to perform first aid, CPR, use AED, documentation, crowd control, and other tasks as assigned. Maintain annual competencies, licenses, or certifications. Follow all written regulations/procedures and correctly completes assigned tasks without supervision. Assists in other areas as necessary. Excellent customer service skills and one (1) year customer service experience. Basic computer skills including typing/keyboarding and ability to proficiently use a variety of software applications such as Microsoft Office. Previous cash handling experience. Knowledge and experience of fitness management software.
The front desk attendant will provide outstanding customer service to all members, guests and staff, and assist with check-in of members and guests, distribute towels, answer phones, take reservations, complete all laundry duties, locker room duties, general cleaning duties, childcare center duties, promote programs and activities, and operate point of sale computer. Ring up merchandise, programs/activities, and services at point of sale computer/register. Make reservations for any/all programs and activities efficiently and accurately. Makes reservations for Day Spa. Provide information about facility, services, programs, and activities. Load/unload towels from washers/dryers and change out liquid detergent, disinfectant and softener; neatly fold and stack towels. Follow safety regulations for handling dirty towels. Responds to all emergency codes in areas of the facility, if possible. Must be able to perform first aid, CPR, use AED, documentation, crowd control, and other tasks as assigned. Maintain annual competencies, licenses, or certifications. Follow all written regulations/procedures and correctly completes assigned tasks without supervision. Assists in other areas as necessary. Excellent customer service skills and one (1) year customer service experience. Basic computer skills including typing/keyboarding and ability to proficiently use a variety of software applications such as Microsoft Office. Previous cash handling experience. Knowledge and experience of fitness management software.
High School Equivalent / GED Heartsaver First Aid/CPR/AED certification completed within 3 months of hire.