Job Summary

Patrols hospital buildings and grounds to detect or deter criminal activity and unsafe conditions. Responds to emergency situations, calls for service and other requests for assistance. Provides supports for safe and efficient parking and transportation services.

Essential Functions

• Maintains highly visible foot and vehicle patrols to detect or deter fire, accidents, violations of hospital policies and criminal acts.
• Documents information on incident reports and other required documents in a thorough, factual and timely manner.
• Assists employees, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other requests for assistance. Provides access control for secured areas.
• Communicates, collaborates with, and provides appropriate information to patients, visitors, and members of the health care team.
• Manages verbal / physical conflicts using verbal de-escalation, physical presence, restraint techniques or other appropriate legal force options.
• Responds to and investigates suspicious, criminal or emergency situations.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required ongoing training and education, including department specific requirements. Maintains required licensure and certifications.

Qualifications

• Required High School Diploma or equivalent
• Preferred Associate's Degree Public Administration or Criminal Justice

• 2 years of relevant experience related experience Preferred
• Law Enforcement Academy or Military (active duty) experience Preferred
• in an environment of comparable size and complexity Preferred
• At least 21 years of age with valid Michigan driver license. Required

• LIC-Driver's License - STATE_MI State of Michigan Upon Hire required
• CRT-First Aid - AHA American Heart Association 180 Days required
• CRT-Basic Life Support (BLS) - AHA American Heart Association 180 Days required Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross 180 Days required

Primary Location

SITE - Spectrum Health Butterworth Hospital - 100 Michigan St - Grand Rapids

Department Name

Security - Butterworth

Employment Type

Full time

Shift

Night (United States of America)

Weekly Scheduled Hours

36

Hours of Work

6 p.m to 6 a.m

Days Worked

WEEK 1- Mon, Tue, Fri, Sat, Sun Week 2- Wed, Thu

Weekend Frequency

Every other weekend

CURRENT SPECTRUM HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Spectrum Health team members only.

Spectrum Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment.

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws.