Performs data analytics, process observations and documents workflow processes to identify potential operational improvements across the UH health system.

• This role is directly responsible for assisting Operations Engineers (OE) and Senior Operations Engineers (SOE) with multiple  Value Improvement Program (VIP) and High Reliability Organization (HRM) Process Improvement (PI) initiatives.

• Under the direction of the facilitating OE or SOE, assist multiple PI teams with:
  • Documentation and analysis of complex processes
  • Assist teams comprised of 5 - 15+, matrixed, cross-functional subject matter experts  from multiple interdisciplinary areas of the organization

• • Assist with estimating, calculating and validating significant measurable return on investment
• Responsible for the operational analysis associated with initiatives. Responsible for completing the analysis of operational benchmarks within Healthcare facilities including cost, labor, supplies, productivity, volume, etc.
• Manages and builds customer relationships.
• Subject Matter Expert (SME) and advocate for Lean Six Sigma principles throughout the organization.
• In partnership with key stakeholders, provides data required to manage and monitor control plans associated with process improvement initiatives.
• Maintains and enhances expertise in project disciplines (e.g., DMAIC, Lean, A3, Kaizen, Six Sigma, TOPS and PDCA) process workflow planning, redesign, proof of concept pilot testing and full implementation.
• Assists in planning and project phases and components and helps coordinate the implementation of initiatives. 
• Prepares and delivers data to support both written and oral presentations, in partnership with key project stakeholders, to provide overview of project status, issues, risks, results etc.
• Performs other departmental duties as required.

Performs data analytics, process observations and documents workflow processes to identify potential operational improvements across the UH health system.

• This role is directly responsible for assisting Operations Engineers (OE) and Senior Operations Engineers (SOE) with multiple  Value Improvement Program (VIP) and High Reliability Organization (HRM) Process Improvement (PI) initiatives.

• Under the direction of the facilitating OE or SOE, assist multiple PI teams with:
  • Documentation and analysis of complex processes
  • Assist teams comprised of 5 - 15+, matrixed, cross-functional subject matter experts  from multiple interdisciplinary areas of the organization

• • Assist with estimating, calculating and validating significant measurable return on investment
• Responsible for the operational analysis associated with initiatives. Responsible for completing the analysis of operational benchmarks within Healthcare facilities including cost, labor, supplies, productivity, volume, etc.
• Manages and builds customer relationships.
• Subject Matter Expert (SME) and advocate for Lean Six Sigma principles throughout the organization.
• In partnership with key stakeholders, provides data required to manage and monitor control plans associated with process improvement initiatives.
• Maintains and enhances expertise in project disciplines (e.g., DMAIC, Lean, A3, Kaizen, Six Sigma, TOPS and PDCA) process workflow planning, redesign, proof of concept pilot testing and full implementation.
• Assists in planning and project phases and components and helps coordinate the implementation of initiatives. 
• Prepares and delivers data to support both written and oral presentations, in partnership with key project stakeholders, to provide overview of project status, issues, risks, results etc.
• Performs other departmental duties as required.

Education

• Bachelor’s degree required
• Industrial Engineering background preferred

Required Credentials, License, and / or Certifications

• Lean Six Sigma experience preferred
• Organizational Change Management training preferred.

Experience & Knowledge:

• 1 year of office/intern/professional work environment/related experience required.
• Must have basic understanding of process redesign, system implementation, return on investment, and organizational change initiatives.
• Experience working in healthcare environment preferred.
• High standards of integrity, strong personal work ethic, creative problem solving skills, and flexible work approach required.
• Notable client service, communication, presentation and relationship building skills required. 
• Ability to function independently and as a team player in a fast-paced environment required
• Must have strong written and verbal communication skills