Patient Care:

* Performs tasks related to routine patient care within an assigned unit under the supervision of a Registered Nurse
* Assists with patient's plan of care by providing and/or assisting with activities of daily living, including but not limited to personal hygiene, grooming, mobility, and comfort
* Effectively and efficiently coordinates daily patient care activities on the nursing unit
* Assists nursing staff to better facilitate patient admissions, discharges, and transfers.
* Performs a variety of duties both within and in support of assigned unit as delegated by nursing staff
* Responds to patient's call lights/requests and reports to appropriate personnel when necessary
* Assists patients in meeting nutritional needs, including but not limited to assisting with feeding, providing fluids and supplements.

Inventory Control:

* Orders, stocks, and replenishes unit supplies and necessary equipment in a cost efficient manner
* Participates in identifying unit financial responsibility during budget preparation
* Assists with keeping unit within its budget restraints
* Communication:
* Facilitates unit communication including, but not limited to, telephones, intercom system, call light system, computers, etc. and relays information as appropriate
* Communicates patient information, concerns, or issues to appropriate interdisciplinary team member(s)
* Facilitates and directs communication among visitors, employees, and physicians within assigned unit

Customer Service:

* Welcomes visitors to the unit by greeting them, answering questions, giving directions, and referring inquiries as appropriate to nursing staff.
* Answers telephone and directs calls and inquiries to the appropriate department or staff member.
* Polite and friendly in all interactions whether by phone or in person
* Ensures a safe and clean environment for patients and health care team

Documentation:

* Documents care provided using worksheets and/or the electronic medical record

Regulation:

* Adheres to professional standards, behavioral standards, and hospital policies as set forth by the organization
* Complies with applicable Local/State/Federal policies/procedures/guideline/regulations/laws/statues
* Maintains confidentiality by protecting personal healthcare information of all patients.