Patient Service Representative - Radiology - Lake West Medical Center

University Hospitals   Willoughby Hills, OH   Full-time
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  •  Accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement
  • .Representatives must use quality customer service techniques to ensure patient needs are met.
  • Maintain professional interpersonal skills with patients, physicians and co-workers.
  • Supports department operations.
  • Demonstrates leadership abilities: resolves issues, monitors schedules, assists staff/patients, and ensures effective/efficient departmental workflow.

  •  Accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement
  • .Representatives must use quality customer service techniques to ensure patient needs are met.
  • Maintain professional interpersonal skills with patients, physicians and co-workers.
  • Supports department operations.
  • Demonstrates leadership abilities: resolves issues, monitors schedules, assists staff/patients, and ensures effective/efficient departmental workflow.

  • High School Equivalent / GED
  • CHAA Preferred.
  • Minimum 1 year experience as PSR-1.
  • Customer service experience, preferably in the medical field
  • ICD9 coding and medical terminology preferred

This job is no longer available.

University Hospitals

Willoughby Hills, OH