Job Summary: The Clerical Specialist II will provide clerical support in an Ambulatory care setting. To ensure that at the time of, or prior to, the arrival of outpatient clinic patients, all required information is collected and or updated, including, but not limited to, patient demographic information, thorough and accurate insurance information for any and all insurance carriers that may have a payment responsibility for services being rendered as well as any supporting documentation as may be required for the services. Advise patients on insurance carrier requirements including services not covered. Use of computer systems such as Epic, Word, Outlook, Chartmaxx, etc. is needed. The incumbent must ensure insurance authorizations or referrals, and any further information from outside referring sources that have an impact on the patient's care have arrived or have been provided. Assist with front desk tasks as needed. Minimum Qualifications:

Associate's degree and two (2) years relevant experience or an equivalent combination of education & experience; excellent written/oral communication skills required. Computer skills and keyboarding are necessary. Ability to maintain good public relations with patients, visitors, co-workers and other individuals.

Preferred Qualifications:

Relevant patient financial/insurance services experience in a healthcare related setting preferred. Working knowledge of medical terminology, familiarity with medical coding preferred.

Work Days:

Monday-Friday 8:00 am to 4:30 pm, with rotating Tuesdays 10:00 am -6:30 pm.

Message to Applicants:   Recruitment  Office: Human Resources