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Accounts Receivable Officer (Re-Announcement)

Please see Special Instructions for more details.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.

All applications must be submitted online https://jobs.cofc.edu.

Posting Details

POSTING INFORMATION

Internal Title Accounts Receivable Officer (Re-Announcement)
Position Type Classified
Faculty / Non-Faculty / Administration Non-Faculty
Pay Band 4
Level 4
Department Treasurer
Job Purpose
Accounts Receivable Officer acts as the primary collection agent for CofC for student and non-student receivables. Communicates with students and authorized representatives of the student to resolve receivable issues.
Minimum Requirements
High School diploma and 3 years of experience in collections is required. Associates degree in Accounting or Business Management and 3 years experience with collections is preferred. Experience with Microsoft Office.
Required Knowledge, Skills and Abilities
Must be familiar with FERPA regulations, the Fair Debt Collections Practices Act, the Fair Credit Reporting Act and any other state and federal regulations regarding collections. Must be able to work professionally when confronted with disagreeable and argumentative individuals. Must have excellent customer service skills.
Additional Comments Regarding Position
Acts as back-up supervisor in the absence of the Student Loan Accounting and Receivables Supervisor.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background and credit check.

All applications must be submitted online https://jobs.cofc.edu.
Salary *$36,535 - $43,000
Posting Date 04/16/2024
Closing Date 05/16/2024
Benefits
  • Insurance: Health/Dental/Vision
  • Life Insurance
  • Paid Leave: Sick/Annual/Parental
  • Retirement
  • Long Term Disability
  • Paid Holidays
  • Free CARTA Bus Service
  • Employee Tuition Assistance Program (ETAP)
  • Employee Assistance Program (EAP)
  • Full Benefits Package – Click Here
Open Until Filled No
Posting Number 2024024
EEO Statement
The College of Charleston is an Affirmative Action/Equal Opportunity employer and does not discriminate against any individual or group on the basis of gender, sexual orientation, gender identity or expression, age, race, color, religion, national origin, veteran status, genetic information, or disability.
Quicklink for Posting https://jobs.cofc.edu/postings/15020

Job Duties

Job Duties

Activity
1. Communicates with students (past & present) or their authorized representative, by telephone, in person or in writing, to resolve delinquent receivables. Reviews financial status with individual; counsels and advises person of their payment obligations; discusses payment options; attempts to collect receivables at contact or obtain commitment of payment. Adheres with Federal regulations governing the collection of Accounts receivable, including, but not limited to FERPA student privacy regulations, the Fair Debt Collections Practices and other state and federal regulations.
Essential or Marginal Essential
Percent of Time 30
Activity
2. Communicates with the appropriate parties for non-student receivables by telephone, in person or in writing. Discusses and negotiates options available to resolve delinquencies in an appropriate and timely manner.
Essential or Marginal Essential
Percent of Time 25
Activity
3. Performs diligent follow-up on excessive delinquencies, including skip-tracing &/or recommending legal action. Keeps supervisor informed of collection efforts and uncollectible receivables. Creates and maintains detailed listings of all student and non-student debts in arrears for current and past accounts receivable. Tracks all receivables in default of prearranged payment plans.
Essential or Marginal Essential
Percent of Time 25
Activity
4. Works closely with outside collection agencies to assist with collecting outstanding receivables. Answers questions and supplies backup information to agencies as needed.
Essential or Marginal Essential
Percent of Time 15
Activity
5. Responsible for daily transport of deposits to the college’s bank. Provides back-up for the cashiering staff and is responsible for answering the telephone for incoming calls as well as tracking and returning calls left on the Treasurer’s Office voice mail.
Essential or Marginal Essential
Percent of Time 5

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Chronicle of Higher Education
    • CofC - Alumni Career Services
    • College of Charleston Website
    • Diverse: Issues in Higher Education
    • Glassdoor
    • Handshake
    • HigherEdJobs
    • Indeed.com
    • Internal Job Posting
    • jbcjobs (Joint Base Charleston Military & Family Readiness)
    • Job Fair
    • LinkedIn
    • Monster.com
    • Personal Referral
    • Post and Courier
    • Public Job Posting
    • SC Government Website (Neogov)
    • SC Works (SC Department of Employment and Workforce)
    • Twitter
    • Word of mouth
    • Other
    • United Latino Job Bank
    • LGBT.net
    • The Society for College and University Planning
    • DiversityJobs.com (Circa)

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter / Letter of Application
  3. Reference List
Optional Documents
  1. Other Document
  2. Other Document 2
  3. Other Document 3