ECM Specialist
- Description of Work
The Enterprise Content Management (ECM) Specialist works under the ECM Administrator to provide OnBase support. OnBase is an ECM Software Solution that is used for optimizing Court workflow processes and document management. The ECM Specialist supports end users and works with the ECM Steering Committee on planning, development, deployment and management of OnBase. Employees in this class are trained to work on OnBase tasks/projects and perform related duties as assigned.
- Required Minimum Entrance Qualifications
1. Possess a Bachelor’s degree from an accredited college or university in Computer Information Systems or Computer Science, or closely related field to include a minimum of twelve (12) semester hours or eighteen (18) quarter hours in Computer Science; OR
Possess an Associate’s degree from an accredited college or university in Computer Science or in Computer Information Systems, or a closely related field; AND Have a minimum of one (1) year full-time work experience in Information Systems to include application development and support; OR
Possess an Associate’s degree from an accredited college or university in Computer Science, Computer Information Systems, or a closely related field; AND Have a minimum of two (2) years full-time work experience in Information Systems.
2. Individuals with experience in Armed Service valued.
3. Must possess a valid driver’s license.
4. Must have reliable transportation that may have to be used to carry out job duties of this classification.
Typical Examples of Work Performed:
(The following examples are intended to be descriptive but not restrictive.)
Support ECM end users via help-desk tickets;
Provides education, documentation, and support for ECM Users;
Assists with ECM application management using various development tools;
Perform data analysis and reporting;
Develops/assists in the development, administration, testing and maintenance of ECM Software applications;
Develops and maintains databases and data systems necessary for projects and department functions;
Analyzes and problem solves issues with current and planned ECM systems; Identifies, analyzes, and interprets trends or patterns in complex data sets; Collaborates with others to interpret data systems and develop recommendations based on findings;
Adapts and integrates independently programmed software applications into the ECM environment;
Develops and maintains documentation of ECM systems; Participates in the preparation of systems analysis and systems documentation;
Performs maintenance on existing ECM software applications and collects data necessary to operate these applications;
Performs other related duties as assigned
Knowledge, Skills, and Abilities to Display:
Extensive knowledge of Microsoft Excel;
Ability to qualify requests, form relevant follow-up questions, and recommend solutions;
Ability to prioritize tasks/projects;
Familiar with programming concepts; Ability to utilize team members and other resources to find unknown solutions;
Ability to establish and maintain effective working relationships with supervisors, department representatives, fellow employees, and the general public;
Ability to give and receive oral and/or written instructions as well as to communicate effectively in both oral and written forms, ability to ask for help;
Ability to devise new procedures and initiate improvements in practices and procedures;
Preferable knowledge of ECM systems;
Knowledge of Court processes preferred;
OnBase certifications or experience preferred;
Preferred general purpose technical skills: C#, HTML/JavaScript, SQL/SQL Server- Physical Conditions / Work Location
PHYSICAL ACTIVITIES
An ECM Specialist performs generally sedentary work activity requiring the occasional lifting of objects weighing thirty-five (35) pounds or less.
ENVIRONMENTAL CONDITIONS
An employee in this class generally works in an office environment, although travel to other County locations may be required.
- Additional Information
EVALUATION CONTENT
The selected candidate must take a post-offer medical examination (including back screen and complete physical) and drug screening test given by a County appointed physician before the first day of employment. An offer of employment is contingent upon the results of the medical examination and drug screening test. Applicants for County employment may be subject to a post-offer criminal background check, depending on the nature and assignment of the position. When such check is conducted, an offer of employment is contingent upon the results of the criminal background check. Appointees must satisfactorily complete a probationary period before the appointment will be considered permanent.
APPLICANT REVIEW PROCEDURE
Any applicant is entitled to a review of any determination or action taken by the County regarding the applicant’s employment application. Inquiries should be directed to the County Human Resources Department.
PURPOSE
The purpose of this recruitment is to establish an eligible list from which to fill present and future vacancies in this classification in the County system. For each opening, the Department Head has her/his choice of the candidates who meet the required minimum entrance qualifications. This list remains in effect for three months unless exhausted or extended.
MUSKEGON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER
MUSKEGON COUNTY HAS ADOPTED A VETERANS PREFERENCE POLICY THAT RECOGNIZES QUALIFYING MILITARY SERVICE
Non-bargaining employees will become eligible for County benefits the first of the month following one (1) full month of continuous employment.
Medical Insurance Health Savings Account (HSA) Plan
Single Plan: $1,400 Deductible, $675 Employer Contribution.
2 or more people: $2,800 Deductible, $1,350 Employer Contribution
Employer Contributions are prorated based on start date of benefits
No Employee Premium Contributions Per Pay
Prescription Drugs: $10/$40/$80 (After deductible)
High Deductible Plan (HD)* This plan is only optional if the employee is not eligible for the HSA
Single Plan: $500 Deductible
2 or more people: $1,000 Deductible
No Employee Premium Contributions Per Pay
Prescription Drugs: $10/$40/$80
Available first of the month following one full month of continuous employmentDental Insurance 15% employee premium contribution
Available first of the month following one full month of continuous employmentVision Insurance 15% employee premium contribution
Available first of the month following one full month of continuous employmentRetirement Defined Contribution (DC) Pension through MERS of Michigan with 3% employer and 4.5% employee contribution. There is a 6 year graduated vesting for the employer contribution. Retiree Insurance Healthcare Savings Account (HCSP) through MERS of Michigan, employer 3% contribution. Vesting requirement of 6 years. Life Insurance and AD & D Equal to employee annual salary to next highest $1,000. Max $200,000
Available first of the month following one full month of continuous employmentLong Term Disability No cost to the employee, employer paid at 66 2/3% of salary after 6 month waiting period
Available first of the month following one full month of continuous employmentSick Leave 10 days per year, accumulated .385 days. per pay period
Accrual begins on first day of employment and is available to use on the 90th day of employment.Annual Leave 13 days, accumulated .500 days per pay period. Increasing to maximum of 24 days with 20 years of eligible County service, see Personnel Rules for accumulation chart.
Accrual begins on first day of employment and is available to use upon completion of six months of continuous eligible County service.Sick/Annual Leave Cash Payout Employee may elect up to 40 hours of accumulated vacation and/or sick time to be paid as cash. Future accruals only. Personal Days 2 days per fiscal year, unused days will be forfeited
Available upon completion of six months of continuous eligible County serviceHolidays 12 days
COLA/Longevity All employees are eligible for COLA based on the CPI and must be in pay status as of 12/1. Payment of $250 after 5 years of continuous service as of 12/1. Each subsequent year of service will add $50 to the payment. Maximum payment amount is $1,250 Voluntary Benefits
(100% employee paid)Aflac, 457 Investment options, Section 125 (available for Health and Childcare reimbursement), Voluntary Life Insurance
Available first of the month following one full month of continuous employmentPublic Student Loan Forgiveness County employees may be eligible for the Public Service Student Loan Forgiveness (PSLF) & Temporary Expanded PSLF (TEPSLF). Eligibility is determined by the U.S. Department of Education. Wellness Program Muskegon County offers a holistic wellness program which focuses on the five areas of wellness: physical, financial, social/emotional, community and career wellbeing.
Muskegon County
Muskegon, MI