Nurselink Triage RN- Nurselink, PRN, Variable
North Mississippi Medical Center
Tupelo, MS
Full-time
This job is no longer available.
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Customer Service:
- Utilizes approved protocols and interim care to provide recommendations to callers experiencing medical symptoms
- Utilizes approved electronic health information and/or reference sources to provide health information to callers
- Assists E-Care Line callers with complaints and commendations and informs appropriate personnel of complaint/commendation
- Provides assistance to callers seeking information about community health and/or physicians
- Provides call back/follow-up services to patients (as needed)
- Assists with community health fairs (as needed)
- Records patient information and informs appropriate provider
- Documents Compliance Hotline calls and submits information to NMHS Compliance Officer
- Electronically documents data/information obtained on E-Care Line calls
- Maintains continuing education (CE) hours
- Assists in orienting new employees to the Call Center (when applicable)
- Adheres to NMHS/NMMC Policies/Procedures/Guidelines
- Complies with applicable State/Federal policies/guidelines/regulations
- Associates Degree in Nursing; required
- Licensed as a Registered Nurse in the States of Mississippi and Alabama; required
- Must be certified in Cardiopulmonary Resuscitation (CPR); required
- Minimum of 4 years of clinical experience (Emergency/Urgent Care, Pediatrics, Primary Care); required
- Excellent written and verbal communication skills; required
- Working knowledge of computer hardware/software; required
- Interaction with a patient population of all ages ranging from neonates to geriatrics, required
This job is no longer available.
North Mississippi Medical Center
Tupelo, MS