Position Summary/Essential Duties: 

This role will be charged with continuous improvement of University Hospitals’ results, while adapting to changing internal and external circumstances and pressures. This role will be responsible for leading initiatives to support the UH enterprise, including but not limited to the consumer journey, digital capabilities, call center, hospital and ambulatory access, and the transition to Epic.

• Lead and accelerate University Hospitals consumer and access agenda, inclusive of health system change efforts, leading pivotal cross-function, and cross-departmental initiatives.
• Own delivery of critical initiatives by executing with clear goals, measures of success, project plans, and constructive solutions to simplify and accelerate current initiatives and processes across the full spectrum of University Hospital divisions as appropriate.
• Plan and provision for the development and implementation of multiple, complex and integrated organizational stakeholder engagement programs and initiatives to improve and enhance the perceptions and experience of stakeholders.
• Prepares, oversees, presents and interprets complex information to key stakeholders, including clinical leadership, senior leaders and external audiences regarding outcome measurements and other topics related to actionable data metrics and service improvements.
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Guide UH leadership in the preparation/analyses of strategic initiatives to meet operational goals.
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
• Facilitate and maintain relationships between your organization and vendors/partners, negotiating contracts, creating standards for the vendors, and finding the best available vendors.
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Prepare budgets based on scope of work and resource requirements and track project costs in order to meet budget
• Utilize industry best practices, techniques, and standards throughout entire project execution; monitoring progress and make adjustments as needed.

Position Summary/Essential Duties: 

This role will be charged with continuous improvement of University Hospitals’ results, while adapting to changing internal and external circumstances and pressures. This role will be responsible for leading initiatives to support the UH enterprise, including but not limited to the consumer journey, digital capabilities, call center, hospital and ambulatory access, and the transition to Epic.

• Lead and accelerate University Hospitals consumer and access agenda, inclusive of health system change efforts, leading pivotal cross-function, and cross-departmental initiatives.
• Own delivery of critical initiatives by executing with clear goals, measures of success, project plans, and constructive solutions to simplify and accelerate current initiatives and processes across the full spectrum of University Hospital divisions as appropriate.
• Plan and provision for the development and implementation of multiple, complex and integrated organizational stakeholder engagement programs and initiatives to improve and enhance the perceptions and experience of stakeholders.
• Prepares, oversees, presents and interprets complex information to key stakeholders, including clinical leadership, senior leaders and external audiences regarding outcome measurements and other topics related to actionable data metrics and service improvements.
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress.
• Guide UH leadership in the preparation/analyses of strategic initiatives to meet operational goals.
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
• Facilitate and maintain relationships between your organization and vendors/partners, negotiating contracts, creating standards for the vendors, and finding the best available vendors.
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
• Prepare budgets based on scope of work and resource requirements and track project costs in order to meet budget
• Utilize industry best practices, techniques, and standards throughout entire project execution; monitoring progress and make adjustments as needed.