Scheduler- Central Scheduling, FT, 9:30am-6pm

North Mississippi Medical Center Tupelo, MS Full-time

This job is no longer available.

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Customer Service:

Ensures delivery of outstanding customer service in the performance of assigned duties

Schedule/Pre-Certify/Pre-Registration:

Responsible for scheduling/rescheduling, pre-certifying, and pre-registering patients for appointments, diagnostic tests, and outpatient procedures as ordered by referring physician
- Notifies appropriate personnel when there is a scheduling conflict (i.e. additional appointment, double-booking of appointments)
Obtains necessary information required for scheduling, pre-certification, and pre-registration
Obtains and/or verifies patient's demographics, insurance information/eligibility, and benefits
Responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered
Notifies patient of the location of the appointment, test, and/or procedure

Communication:

Responsible for answering the telephone in a courteous and professional manner
Maintain effective communication with physician offices and ancillary departments
Effectively communicate with patient(s) and/or family members

Reporting:

Regulatory Compliance:

Requirements:

High School Diploma or equivalent; required
Minimum of 1 year medical insurance/medical terminology experience; preferred
- Hospital or medical setting; desired
Excellent customer services and communication (written and verbal) skills; required
Working knowledge computers and software programs (i.e. Microsoft Office Suite); required
Knowledge of office equipment such as telephone and fax machine; required
Strong interpersonal skills; required

This job is no longer available.

North Mississippi Medical Center

Tupelo, MS