Performs responsible professional work supporting and assisting clients with personal, social, health and economic needs. Effectively provides services to any client population the department may serve. Manages a caseload in a specialized area or may be required to manage multiple case types using the application of social casework methods and within the context of program laws, regulations and policies. Effectively assesses families and individuals, identifies appropriate interventions, develops service plans, mobilizes resources to meet established goals and objectives and evaluates effectiveness of services. General supervision is given to provide regular oversight of work activities. Performs other duties as assigned.
• Interviews and observes clients and collaterals to assess client strengths and needs
• Conduct home visits in various settings to include client homes, hospitals, residential facilities and group homes
• Provide transportation to clients
• Develops, writes and implements service plans with goals, objectives and target dates appropriate to the situation
• Engages client/family in a helping relationship and arranges for appropriate services
• Collaborates with community resources to coordinate services
• Accesses funding sources as necessary for provision of services, such as the Children’s Services Act
• Documents activities and rationale for contacts and services
• Receives, documents, and investigates referrals of suspected child or adult abuse and collaborates with supervisor for any necessary actions and resolution
• Recruits, assesses, and trains resource homes in foster care, adult services or child daycare programs
• Conducts home studies in accordance with department guidelines
• Prepares various professional written reports and documents
• Prepares and files court documents, testifies on behalf of the department
• Works in a team environment
• Works outside of normal working hours and serves in an on-call status as assigned and approved by the supervisor
• Uses computer programs to document work and search for information
NON-ESSENTIAL JOB FUNCTIONS
• Assists in meeting emergency needs for food, clothing and shelter for walk-in clients
Part-time employees are not eligible for employee benefits.
Full-time employees are eligible for a comprehensive benefit package that includes:
Roanoke County
Roanoke, VA