• Assure smooth operation and maintenance of the parking fee collection system, including troubleshooting and performing regular maintenance of parking fee collection machines.
• Perform maintenance and repair of parking equipment by communicating with vendors for repair and replacement of machine components, maintaining records of all repairs, and keeping organized inventory of parking machine components and other supplies needed for the parking program.
• Monitor parking fee collection process. Collect parking fees, review pay station audit reports, research and address reporting discrepancies and/or make recommendations as needed.
• Monitor parking enforcement processes.  Assure violation notices are clearly written within established guidelines and are entered and recorded into the violations database regularly.
• Provide exceptional customer service to all park patrons regarding issues with the parking fee pay station or provide other assistance as required within the scope of position responsibilities.
• Identify and coordinate tasks for temporary parking program staff.  Assist with recruiting and training temporary staff.
• Monitor, evaluate and record work processes related to the parking fee systems using continuous improvement best practices.
• Monitor and collect data relating to parking fee compliance, parking lot capacity, park traffic and flow, field capacity and other data as needed.
• Assist in directing roadway traffic or directing vehicles to park in lots for events.
• Monitor all parking program vehicles for smooth operation and notify mechanic regarding any issues.
• Perform other parking program related duties as assigned.

• Excellent communication and customer service skills to successfully communicate with a wide audience in varied communication settings.
• Demonstrated ability to troubleshoot mechanical issues with small electronic components.
• Knowledge of the safe operation and maintenance of assigned equipment and tools.
• Knowledge of procedures for working safely in areas with vehicle traffic. Skills in recognizing and troubleshooting safety hazards.
• Ability to establish and maintain effective working relationships with all co-workers and supervisors.
• Ability to work effectively in a team environment by building rapport and promoting cooperation among team members.
• Skill in communicating clearly and respectfully, orally and in writing.
• Ability to establish and maintain effective relationships with customers and to handle difficult situations daily.
• Ability to understand and follow written and oral instructions and to prioritize work tasks.
• Excellent organization and attention to detail.
• Demonstrated experience applying equity and social justice principles and practices in a business setting.
• Proficiency in MS Office products including Word, Excel and Outlook
• Skill in leading, directing and training others is highly desirable.
• General knowledge of Marymoor Park and regional area is a plus!

• Possession of a valid Washington State Driver's license at the time of appointment required.
• The ability to use power tools and operate equipment on a continuous basis.
• The ability to perform physical labor with weights up to 75 pounds.
• The candidate must be able to work on uneven slopes, surfaces, grades and terrain in inclement weather and other adverse conditions.
• An offer of employment will be contingent on successfully passing a pre-employment physical and background (criminal and driving history) and references checks.

Forbes recently named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

To Apply
If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact your recruiter listed on this job announcement.