36hrs/week (full benefits package provided)

1st shift

Location: St. John Medical Center (Westlake, OH)

Mon-Fri w/ rotating weekends and holidays (The schedule includes every other weekend and every other holiday.)

• As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers.
• The successful completion of tasks performed by this position, directly impacts denials, customer satisfaction and decreases bad debt.
• Access Specialists are skilled in patient/physician relations, registration, scheduling and use of multiple, complex systems.
• Must be dependable to work in this 24/7/365 department with willingness to travel to other sites and locations throughout the enterprise including possible overtime.
• Must have ability to perform in a fast-pace and stressful environment (such as the Emergency Department).
• Demonstrates ability to function independently and as a team player in a fast-paced environment.
• Must have strong written and verbal communication skills.
• Must be detail-oriented and organized, with good analytical and problem solving ability.
• Experience utilizing multiple complex software solutions.
• Full time 36 hours per week.
• Monday-Friday with rotating weekends and holidays. 

36hrs/week (full benefits package provided)

1st shift

Location: St. John Medical Center (Westlake, OH)

Mon-Fri w/ rotating weekends and holidays (The schedule includes every other weekend and every other holiday.)

• As an essential member of the Revenue Cycle team, Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers.
• The successful completion of tasks performed by this position, directly impacts denials, customer satisfaction and decreases bad debt.
• Access Specialists are skilled in patient/physician relations, registration, scheduling and use of multiple, complex systems.
• Must be dependable to work in this 24/7/365 department with willingness to travel to other sites and locations throughout the enterprise including possible overtime.
• Must have ability to perform in a fast-pace and stressful environment (such as the Emergency Department).
• Demonstrates ability to function independently and as a team player in a fast-paced environment.
• Must have strong written and verbal communication skills.
• Must be detail-oriented and organized, with good analytical and problem solving ability.
• Experience utilizing multiple complex software solutions.
• Full time 36 hours per week.
• Monday-Friday with rotating weekends and holidays. 

• High School Equivalent / GED
• Min 1 year healthcare or customer service experience.
• College degree equivalent to 1 year work experience.
• Professional demeanor required.
• Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, multi-line phone, FAX machine, etc.) required.
• Notable client service, communication and relationship building skills required.