ANALYST- OTM Software Professionals, Inc. is recruiting for our San Jose, CA office: Business Analyst: Work w/ Subject Matter Experts (SMEs) in various business units. May work at undetermined worksites in the US & relocation may be required. Mail res w/ job code #38194 to OTM, 144 S 3rd St, Ste. 534, San Jose, CA 95112.

Business Analyst Job Duties

communicate with internal colleagues to understand the needs of departments and the organisation as a whole;

work with external stakeholders to understand and investigate feedback into the service/function/product provided;

use data modelling practices to analyse your findings and create suggestions for strategic and operational improvements and changes;

consider the opportunities and potential risks attached to the suggestions you have made;

identify the processes and information technology required to introduce your recommendations;

gain agreement, usually from senior management, of the best method of introducing your recommendations to the business;

communicate the benefits of your recommendations across departments and help to address any uncertainty and concern;

produce written documentation to support your work, report on your findings and to present to stakeholders when necessary;

support the staff and teams in making the recommended changes, including helping to resolve any issues;

ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation.