With everything we do, we believe a stay with us will enhance your life by creating memories that last a lifetime. How do we accomplish this? We place food and service at the heart of everything we do! We just happen to operate a phenomenal resort called Nemacolin; you should come and grow your career here!
We are seeking to fill a key position that delivers meals to guests according to rules of etiquette, working in a formal setting to create a restaurant experience within the guest rooms, condos and private homes on property, answering questions referring to food preparation and ingredients. Be familiar with food and wine pairings appropriate for In Room Dining Menu.
In Room Dining Attendant Duties:
Employment Responsibilities:
Setting dining tables in accordance with Nemacolin standards for all orders. Maintain the table once in a guest room when serving courses. Maintain all hot food hot and cold food cold to assure complete guest satisfaction. Delivering orders in a courteous and timely manner, delivering food by courses where possible to assure the proper pace and maintain the highest quality food and service. Observe guests and respond to questions or concerns and to create a restaurant experience in the guest's room. Accept payment. Perform opening and closing side work; keep work area clean Present, open and perform wine service in accordance with Nemacolin standards. Picking up dirty trays and tables. Relay special requests to the chef. Maintaining service bar in guests' rooms. Charging items purchased to guest folios Rotating mini bar product Calculating closing paperwork End of month inventory
ACCOUNTABILITIES:
Customer Service Responsibility Room service deliveries must be completed in a courteous and timely manner. Accurate inventory of mini bar and room service stock Create new business and avoid guest complaints Safety and housekeeping of room service area and entire hotel.
Qualifications:
Nemacolin requires all Associates to be vaccinated for COVID-19
Why work for Nemacolin?
Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rock—both recipients of the Forbes Travel Guide 2020 Awards—to the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis®-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits. At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards make Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization.
Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:
Awards and Accolades
Nemacolin Woodlands Resort has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Condé Nast Traveler, and Golf Digest, just to name a few.
Associate Referral Program
Rewards not applicable for rehires.
Associate discounts
Nemacolin Woodlands Resort
Farmington, PA