Director of Customer Relations and Logistics
Bookmark this Posting | Print Preview | Apply for this Job
Please see Special Instructions for more details.
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Position Details
Position Information
Posting date | 01/29/2024 |
---|---|
Closing date | |
Open Until Filled | Yes |
Position Number | 1128733 |
Position Title | Director of Customer Relations and Logistics |
Department this Position Reports to | Facilities Operations |
Hiring Range Minimum | $112,400 |
Hiring Range Maximum | $140,500 |
Union Type | Not a Union Position |
SEIU Level | Not an SEIU Position |
FLSA Status | Exempt |
Employment Category | Regular Full Time |
Scheduled Months per Year | 12 |
Scheduled Hours per Week | 40 |
Schedule | |
Location of Position | Hanover, NH |
Remote Work Eligibility? | Onsite only |
Is this a term position? | No |
If yes, length of term in months. | n/a |
Is this a grant funded position? | No |
Position Purpose | The Director of Customer Relations and Logistics at Dartmouth College plays a pivotal role in ensuring a seamless and positive experience for all customers of the Facilities, Operations and Management (FO&M) department. This leadership position is responsible for overseeing customer relations, logistics, data analytics and operational strategy and coordination to support the efficient functioning of Facilities operations. This includes leading the strategic development of the resource management office to deliver an efficient, sustainable, and coordinated workflow that increases productivity and bolsters customer satisfaction. |
Description | |
Required Qualifications - Education and Yrs Exp | Bachelors plus 6 or more years' experience or combination of education and experience |
Required Qualifications - Skills, Knowledge and Abilities |
|
Preferred Qualifications |
|
Department Contact for Recruitment Inquiries | Frank Roberts, AVP FOM |
Department Contact Phone Number | |
Department Contact for Cover Letter and Title | Frank Roberts, AVP FOM |
Department Contact's Phone Number | |
Equal Opportunity Employer | Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged. |
Background Check | Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. |
Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? | Yes |
Special Instructions to Applicants | Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy |
Additional Instructions | Dartmouth College has retained Goodwin Recruiting to assist in the search for this position, who may contact you directly about your application. |
Quick Link | https://searchjobs.dartmouth.edu/postings/72310 |
Key Accountabilities
Description |
Customer Relations/Resource Management Leadership and Strategy
|
---|---|
Percentage Of Time | 40 |
Description |
Logistical Planning and Oversight
|
---|---|
Percentage Of Time | 30 |
Description | Personnel Management
|
---|---|
Percentage Of Time | 20 |
Description | Diversity, Equity and Inclusion
|
---|---|
Percentage Of Time | 10 |
-
-- | Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others. |
---|---|
-- | Performs other duties as assigned. |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
How did you learn about this employment opportunity?
- Current Dartmouth employee (Please specify full name below)
- Word of mouth
- Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
- jobs@dartmouth.edu email outreach
- Recruiter (Please specify full name or event below)
- abilityJOBS
- Chronicle of Higher Education
- Glassdoor
- Handshake
- HigherEdJobs
- Indeed
- Inside Higher Ed
- LinkedIn’s Job Board
- RecruitMilitary
- Dartmouth’s Job Board (searchjobs.dartmouth.edu)
- Other (Please specify below)
-
If you would like to add more information to your answer, please specify here:
(Open Ended Question)
Documents Needed to Apply
Required Documents
- Cover Letter
- Resume
- Additional Document #1