Health Information Specialist Team Lead (716) 

JOB SUMMARY:

Responsible for organizing, coordinating and/or assisting with:

• Supporting all HIS clerical staff;
• Assisting with release of information requests;
• Assisting with optical imaging/scanning routines;
• Medical record form process;
• HealthConnect/patient portal support;
• Performance improvement activities;
• Meditech report writing;
• Auditing daily reports;
• Guest relations;
• Other duties as assigned

QUALIFICATIONS:

JOB SPECIFIC CORE COMPETENCIES:

• Ability to effectively communicate, coordinate, and organize all functions within a health information department.
• Attention to detail and accuracy.
• Strong understanding of HIPAA Privacy standards.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Supporting all HIS clerical staff.
• Performance improvement activities.
• Meditech report writing.
• Guest relations.
• Personal characteristics.
• Other duties as assigned

EXPECTED BEHAVIORS:

• Provides feedback for associate annual evaluations.
• Assists associates in their duties when appropriate.
• Assists with optical imaging/scanning routines.
• Facilitates in quality monitors for staff.
• Organization of audit appeal process.
• Monitors quality and performance of assigned areas.
• Assists with portal duties as needed.
• Facilitates the medical record form approval process.
• Participates in CQI teams as appropriate.
• Assists and/or participates in team development for targeted CQI projects as
• assigned.
• Communicates regulatory standards continuously and as changes occur.
• Prepares and/or compiles abstracting reports for various departments.
• Honors others' rights to privacy, dignity, respect and confidentiality and by
• consistently so doing sets the same expectations of others.
• Confronts individuals/situations assertively and nonaggressively, respecting the
• rights of others in absence of Director.
• Uses tact and discretion during crisis situations, while remaining calm and fostering a sense of confidence.
• Personal appearance, behavior and attitude (offering assistance to others), and
• willingness to assist will reflect a positive image of Hancock Health to patients,
• visitors and the community.
• Utilizes effective verbal, non-verbal and written forms of communication.
• Personal qualities to include kindness, compassion, understanding, respect, good judgement, integrity, loyalty, confidentiality, sense of humor and the ability to relate effectively with staff through tactfulness, discretion and diplomacy.
• Completes a variety of monthly reports.
• Assists with development/revision of policies and procedures and job descriptions.
• Assists with facilitation of contract transcription service.

LICENSURE/CREDENTIAL REQUIREMENTS:

• Associate degree in healthcare related field preferred.

ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS:

• Knowledge of optical imaging/scanning system, preferred.
• Qualified to carry out job performance standards by virtue of one or more of the
• following: a. Education. b. Training.
• Demonstrated communication and teaching skills.
• Computer literacy.
• Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate
• Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Health.