Office Manager duties and responsibilities

Office Managers may be the first point of contact for internal and external parties for your office, which may impact some customer service and communication elements of their job duties. Duties and responsibilities will vary depending on an organization’s size, but might include:

- Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards

- Answering telephone calls and emails from customers and clients and directing them to relevant staff

- Monitoring office supplies and ordering new stationery, furniture, appliances and electronics as required

- Interviewing and training new office employees and organizing their employment paperwork

- Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order

- Reporting office progress to senior management and working with them to improve office operations and procedure

Office Manager skills and qualifications

Effective Office Manager candidates should demonstrate certain skills and qualifications. To find a great Office Manager, consider including some of these common skills and requirements in your Executive Assistant job description:

- Strong written and verbal communication skills to produce reports, assign tasks, accept instructions and handle vendor contracts, among other tasks

- Hands on experience with office machines (e.g. copiers, fax machines, printers)

- 2-3 years of experience as an office clerk, administrative assistant, secretary or similar role

- Excellent time management skills and ability to prioritize work

- Organization and the ability to multitask to complete a wide variety of tasks

- Flexibility to help them adjust to new tasks if company or office needs change