Employment Type:

Shift:

Description:

Access Scheduler Representative

POSITION SUMMARY:

• Responsible for the accurate and efficient scheduling of diagnostic and operative procedures for the hospital, diagnostic testing units and the surgery centers.
• Maintains a professional working relationship with physicians, their office staff, and the facility Managers and Coordinators.
• Acts as a resource for the customers.
• Must be able to work on multiple job tasks simultaneously and have good
  prioritization skills.
• Must be self-directed and have a strong commitment to customer service. Maintains confidentiality.

EDUCATION, TRAINING, EXPERIENCE, CERTIFICATION AND LICENSURE:

• High School graduate; additional college coursework preferred.
• Previous scheduling or medical office experience. Participates in training program and continuing education; updates and maintains knowledge and skills related to specific areas of expertise. Medical terminology preferred.
• Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.

SPECIAL EQUIPMENT, SKILLS, OR OTHER REQUIREMENTS:

• Strong organizational and time management skills required.
• Effective oral and written communication skills required.
• Past experience in PC utilization required, with a proficient use of a Windows environment.

WORK ENVIRONMENT AND HAZARDS:

Office environment. Exposure Class I and II.

PHYSICAL DEMANDS:

Sedentary work; standing, walking, and sitting for prolonged periods of time, repetitive motion of hands, fingers, and wrists.

WORK CONTACT GROUP:

Employees, medical staff, physician’s office staff, patients, service departments, and various regulatory and professional agency staff.

SUPERVISED BY:
Patient Access Manager

SUPERVISES:
None

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.