POSITION SUMMARY

The Pharmacy Manager, Inpatient Operations is responsible for planning, monitoring, and directly supervising pharmacy personnel in the safe, effective, and cost-effective acquisition and use of drugs within University Hospitals. The oversight encompasses all operational areas of inpatient pharmacy practice including, but not limited to, the unit dose and IV admixture systems, and the specialty areas (i.e., operating room pharmacies, infusion centers, etc.)

ESSENTIAL DUTIES AND RESPONSIBILITIES

The primary job responsibilities include but are not limited to the following:

• Responsible for directing pharmacy operations, strategies, policies and procedures, budget process, project implementations, human resource management and committee representation. The Pharmacy Manager is responsible for insuring compliance and other regulatory standards, implementing and monitoring financial controls to insure effective utilization of resources through budgeting and analysis of management reports, development of staff and services, as well as organizational performance improvement, quality management, evidence based outcome and setting the communication tone, values and culture of the health system.
• Collaboration with clinical leadership to develop drug use initiatives and assure appropriate use of pharmaceuticals.  The Pharmacy Manager will be responsible for the execution and consistent implementation of drug use initiatives and Pharmacy care management initiatives.
• Collaboration with system stakeholders to develop quality initiatives, processes and tools.  The Pharmacy Manager will be responsible for the execution and consistent implementation of quality initiatives across all pharmacy practice settings at the medical center.  He or she will also be responsible for ensuring enforcement of all applicable policies, standards and regulations related to Medication Safety, Medication Management and AR&L (Accreditation, Regulatory and Licensing).
• Collaboration with Pharmacy Informatics personnel to ensure successful implementation and maintenance of technology systems and to contribute to the development of technology innovation. 
• Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Treats sensitive or confidential information appropriately. Works to improve and reinforce performance of others. Delegates assignments, clarifies expectations and holds others accountable for achieving results related to their area of responsibility. Encourages workforce engagement by building a commitment to excellence. Works collaboratively toward solutions that accomplish organizational objectives.
• Oversight of policy and procedure pertaining to hiring, evaluation, discipline, and termination of employees.  Assurance that all objectives and assignments given to department managers are completed on time and conform to applicable standards, rules, and regulations. 
• Achievement of pharmacy productivity targets (Inpatient, Outpatient, and other functional areas), goals and performance metrics at the Medical Center.
• Collaboration with the Institution’s Compliance Officer to ensure adherence with the Pharmacy Compliance Plan and to ensure Corrective Action Plans are developed and completed in response to Compliance issues.  Responsibility for executive leadership over compliance related to Pharmacy Operations.
• Involvement in the training of pharmacy students and residents.
• Collaboration with designated Service Line Leaders to develop policies, procedures, systems, tools and communication strategies to ensure compliance with Pharmacy Laws and regulations in all regional Pharmacy Operations and Services. 
• Initiates and manages the change process, taking steps to remove barriers or accelerate its pace. Communicates a compelling vision and need for change that generates excitement, enthusiasm, and commitment to the process. Clearly communicates the direction, required performance, and challenges of change to all involved parties. Identifies and enlists the support of key individuals and groups to move the change forward. Obtains and provides resources to implement change initiatives. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.
• Provide executive leadership to seek out, promote and facilitate the rapid adoption and assimilation of best practices and innovations in service, work methods, technology, and operational systems which improve pharmacy service, quality and productivity in the region.
• Provide leadership to assure Workforce Planning and Leadership/Management Development programs are in place and to ensure an effective team necessary for the long term success of Pharmacy Services at the Medical Center.
• Provide leadership and direction to assure compliance with Ohio law and regulations, pharmacy business practices, accreditation standards, and other institutional policies.
• Develop and implement appropriate productivity management programs for each area of pharmacy practice.
• Be responsible for adherence with inventory management, drug procurement and drug distribution requirements, standards and regulations.

POSITION SUMMARY

The Pharmacy Manager, Inpatient Operations is responsible for planning, monitoring, and directly supervising pharmacy personnel in the safe, effective, and cost-effective acquisition and use of drugs within University Hospitals. The oversight encompasses all operational areas of inpatient pharmacy practice including, but not limited to, the unit dose and IV admixture systems, and the specialty areas (i.e., operating room pharmacies, infusion centers, etc.)

ESSENTIAL DUTIES AND RESPONSIBILITIES

The primary job responsibilities include but are not limited to the following:

• Responsible for directing pharmacy operations, strategies, policies and procedures, budget process, project implementations, human resource management and committee representation. The Pharmacy Manager is responsible for insuring compliance and other regulatory standards, implementing and monitoring financial controls to insure effective utilization of resources through budgeting and analysis of management reports, development of staff and services, as well as organizational performance improvement, quality management, evidence based outcome and setting the communication tone, values and culture of the health system.
• Collaboration with clinical leadership to develop drug use initiatives and assure appropriate use of pharmaceuticals.  The Pharmacy Manager will be responsible for the execution and consistent implementation of drug use initiatives and Pharmacy care management initiatives.
• Collaboration with system stakeholders to develop quality initiatives, processes and tools.  The Pharmacy Manager will be responsible for the execution and consistent implementation of quality initiatives across all pharmacy practice settings at the medical center.  He or she will also be responsible for ensuring enforcement of all applicable policies, standards and regulations related to Medication Safety, Medication Management and AR&L (Accreditation, Regulatory and Licensing).
• Collaboration with Pharmacy Informatics personnel to ensure successful implementation and maintenance of technology systems and to contribute to the development of technology innovation. 
• Leads people toward meeting the organization's vision, mission, and goals. Provides an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Treats sensitive or confidential information appropriately. Works to improve and reinforce performance of others. Delegates assignments, clarifies expectations and holds others accountable for achieving results related to their area of responsibility. Encourages workforce engagement by building a commitment to excellence. Works collaboratively toward solutions that accomplish organizational objectives.
• Oversight of policy and procedure pertaining to hiring, evaluation, discipline, and termination of employees.  Assurance that all objectives and assignments given to department managers are completed on time and conform to applicable standards, rules, and regulations. 
• Achievement of pharmacy productivity targets (Inpatient, Outpatient, and other functional areas), goals and performance metrics at the Medical Center.
• Collaboration with the Institution’s Compliance Officer to ensure adherence with the Pharmacy Compliance Plan and to ensure Corrective Action Plans are developed and completed in response to Compliance issues.  Responsibility for executive leadership over compliance related to Pharmacy Operations.
• Involvement in the training of pharmacy students and residents.
• Collaboration with designated Service Line Leaders to develop policies, procedures, systems, tools and communication strategies to ensure compliance with Pharmacy Laws and regulations in all regional Pharmacy Operations and Services. 
• Initiates and manages the change process, taking steps to remove barriers or accelerate its pace. Communicates a compelling vision and need for change that generates excitement, enthusiasm, and commitment to the process. Clearly communicates the direction, required performance, and challenges of change to all involved parties. Identifies and enlists the support of key individuals and groups to move the change forward. Obtains and provides resources to implement change initiatives. Serves as a role model by demonstrating commitment to innovation and continuous improvement in organizational performance.
• Provide executive leadership to seek out, promote and facilitate the rapid adoption and assimilation of best practices and innovations in service, work methods, technology, and operational systems which improve pharmacy service, quality and productivity in the region.
• Provide leadership to assure Workforce Planning and Leadership/Management Development programs are in place and to ensure an effective team necessary for the long term success of Pharmacy Services at the Medical Center.
• Provide leadership and direction to assure compliance with Ohio law and regulations, pharmacy business practices, accreditation standards, and other institutional policies.
• Develop and implement appropriate productivity management programs for each area of pharmacy practice.
• Be responsible for adherence with inventory management, drug procurement and drug distribution requirements, standards and regulations.

QUALIFICATIONS & REQUIRED EXPERIENCE

1. Registered Pharmacist and eligible for license in the state of Ohio required.
2. Requires a minimum of 3 years of leadership experience in health care and a minimum of five years' experience related to pharmacy services. Experience working with health-system pharmacy leadership in a progressive academic medical center or similarly complex health system.
3. Completion of an ASHP accredited hospital pharmacy residency or a graduate degree (i.e., MSc, MBA) or prior supervisor experience preferred.
4. Must possess and demonstrate excellent communication skills; leadership skills; self-initiative, innovative, and collaborative skills; analytical and organizational skills.
5. Must demonstrate behaviors consistent with UHHS Health Care Core Behaviors
6. Lean or Six-Sigma training/certification with demonstrated application of its principles is preferred.

SKILLS AND ATTRIBUTES

The Pharmacy Manager should demonstrate or be willing to learn the following skills and attributes:

• Demonstrates an ability to utilize effective communication, presentation, financial management, and analytical skills, exhibiting a record of self-initiative, strategic thinking, successful planning, and innovation.
• Able to work collaboratively with health care executives, providers, and administrators.
• Knowledgeable and experienced in various areas of pharmacy, including but not limited to: operations, systems, technology, and personnel management
• Demonstrates an ability to apply and utilize knowledge of quality management process, regulatory compliance, accreditation, healthcare laws, integrated care delivery system related to pharmacy, medicine, and nursing.
• Proficient with using computers as needed to monitor and report financial and operational performance.