Sales Support Specialist - Sales Ops

Gannett   McLean, VA   Full-time
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Req #26710

Monday, February 6, 2023
Gannett Co., Inc. (NYSE: GCI) is a subscription-led and digitally focused media and marketing solutions company committed to empowering communities to thrive. With an unmatched reach at the national and local level, Gannett touches the lives of millions with our Pulitzer-Prize winning content, consumer experiences and benefits, and advertiser products and services.

Our current portfolio of media assets includes USA TODAY, local media organizations in 46 states in the U.S., and Newsquest, a wholly owned subsidiary operating in the United Kingdom with more than 120 local news media brands. Gannett also owns the digital marketing services companies UpCurve, Inc. and WordStream, Inc., which are marketed under the LOCALiQ brand, and runs the largest media-owned events business in the U.S., USA TODAY NETWORK Ventures.

To connect with us, visit www.gannett.com. 

Job Description

Our Sales Operations Specialist (SOS) will help manage the operations and optimization of our local and/or virtual sales offices within an assigned region. The SOS serve as the go-to resource for any sales process, sales tools, platform, process and product utilization, implementation and execution. We are looking for an individual with exceptional customer focus, employee focus, outstanding organization, and time management skills. The SOS should have the ability to grasp technical concepts; sales process concepts, and train their teams and fellow leaders. This is a team-oriented job that encourages cross-departmental collaboration and effective communication skills. The SOS must be flexible and be able to multitask across a variety of deliverables and initiatives – primary responsibilities include:


Responsibilities:

  • Be the resource for all sales process, business systems, reporting systems, sales tools, and products.
  • Conduct weekly technical, product and operational training sessions with their team.
  • Support all local or virtual office employees in tools training and troubleshooting.
  • Partner with Regional Sales Managers and act as a resource and leader for the local sales team.
  • Be the point person for resolving issues and escalate when necessary.
  • Assist regional teams in matching the right clients with the right products to meet their online goals.
  • Monitor client retention, down for payment reporting and work to improve related metrics.
  • Help ensure region is compliant with LocaliQ’s systems and policies.
  • Set the tone for a culture that allows everyone to have a positive experience by leading by example.


Experience:

  • 2+ years of experience in Marketing, Training, Sales, Customer Service or related field.

The annualized base salary for this role will range between $29,700 and $70,150.  Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.  

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Gannett Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee’s race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where Gannett employs employees. In addition, Gannett Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application and/or any other process in connection with an individuals’ application for employment with Gannett Co., Inc. Applicants who require such accommodation should contact Gannett Co., Inc.’s Recruitment Department at Recruit@gannett.com.

Other details

  • Job Family Sales Support
  • Job Function Marketing
  • Pay Type Salary
  • Min Hiring Rate $45,000.00
  • Max Hiring Rate $60,000.00
This job is no longer available.

Gannett

McLean, VA