SUMMARY:
The Medical Assistant is responsible for assisting health care providers in providing primary care in the Eastgate Public Health Center’s ambulatory care clinic. The incumbent works as a paraprofessional performing delegated patient care functions under the clinical direction of a Physician, Advanced Registered Nurse Practitioner (ARNP) or Registered Nurse and under the supervision of a site manager or Personal Health Services Supervisor (PHSS). The incumbent works collaboratively within a multi-disciplinary clinic team; perform administrative support duties, conduct education and outreach activities; research various topics and information; conduct assessments, and are expected to regularly adapt their role/tasks in order to maximize clinic efficiency and flow. Additional duties vary depending on the practice specialty but can include: family planning; immunizations; phlebotomy; medication administration; intramuscular, intradermal (including PPD's) and subcutaneous injections; data entry into tracking system; COVID-19 screening
Medical Assistant (MA) – Primary Care Clinic at the Eastgate Public Health Center; 1.0 FTE, 1-year Term-Limited Temporary position focused in pediatrics. This Medical Assistant will work as part of a multidisciplinary team in a fast-paced Family Health Clinic offering primary care services to low-income families (newborns to seniors) with medical complexity and social vulnerability. Our multidisciplinary team includes core public health physicians, ARNPs, Virginia Mason Internal Medicine Residency, pharmacists, nurses, medical assistants, behavioral health specialist, nutrition services, interpreters, referral coordination, administrative staff and insurance enrollment assistance. Our medical assistant team provide core, client-centered support to patients across all of the services embedded within our clinic. We aspire to the highest level of NCQA medical home accreditation.
Commitment to Equity and Social Justice:
As the only jurisdiction in the world named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.
We have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from vulnerable communities are incorporated into our emergency planning and public outreach efforts.
Applicants should be committed to working with diverse populations throughout King County to provide excellent customer service to a broad range of cultures, in accordance with the King County Equity and Social Justice Ordinance and the King County Strategic Plan.
JOB DUTIES:
- Assist primary care providers with patient care; and coordinate efficient clinic flow by promptly rooming patients.
- Accurately perform diagnostic screenings and procedures such as; vision and hearing screening, EKG's, and record adult and child anthropometric measurements.
- As directed by a Physician and/or Advanced Registered Nurse Practitioner, perform and process blood draws, administer medication and collect specimens.
- Provide basic health care messages and education on a variety of health topics including healthcare maintenance and prevention as well  information regarding reproductive health, emergency contraception and pregnancy options, including abortion referral
- Monitor, request, stock and clean routine clinic supplies; maintain safety and cleanliness of examination/ treatment rooms and laboratory areas. This may include some bending, lifting, reaching, stooping and moving objects weighing 35 pounds.
- Interview and accurately record client's medical, dietary, and social history, anthropometric and lab results and accurately enter patient information into health information tracking systems and chronic disease registries.
- As directed by a Physician and/or Advanced Registered Nurse Practitioner, phone in prescriptions to pharmacies, schedule follow-up appointments and refer patients for specialty and/or follow-up care as needed.
- Utilize clinic practice management software to assist with scheduling, registering and checking in patients for appointments
- Attend training and responds to emergency situations within the clinic supporting health care providers and emergency personnel.
- Perform pre-visit planning activities, attend huddles
- Assist with procedures
- Administer vaccines, and single dose medications via the following routes; oral, subcutaneous, intradermal, intramuscular, intranasal.
- Preform phlebotomy
- Perform CLIA waived lab tests
Experience, Qualifications, Knowledge, Skills:- Experience working in primary care with multiple age groups, especially pediatrics
- Knowledge of asepsis and universal precautions; State and Federal guidelines regarding laboratory safety; handling and/or disposing of bio-hazards and specimens; ability to clean clinic supplies; maintain examination / treatment rooms and laboratory areas.
- Knowledge of Medical Assistant skills including phlebotomy and related laboratory and clinical procedures; medical terminology; vital signs and immunizations.
- Mathematic skills: ability to do basic calculations; convert fractions and decimals; graph anthropometrics and schedule follow-ups that are time sensitive, all with a high degree of accuracy.
- Written communication skills to include: ability to provide clerical support; medical record-keeping; utilize patient tracking registries and accurately enter health information data; proficient with computer use.
- Communication skills: ability to effectively communicate with non-English speaking clients utilizing interpreters, when necessary, and/or skilled in a language or customs that enhances service delivery to our clients; experience interviewing clients to obtain their medical, dietary, and social history.
- Work as a team player to collaborate and solve problems with clients and co-workers.
- Understanding of health education techniques; able to educate clients on health care maintenance and prevention; ability to effectively engage the client.
- Understanding of the laws governing health care; HIPAA and the handling confidential information with tact and discretion; understanding of Child Protective Services mandates.
- Willing to provide information and client education regarding reproductive health, emergency contraception and pregnancy options, including abortion referral.
- Ability to set priorities, to make decisions within the scope of position; seek additional information where/when necessary; analyze and evaluate situations; identify problems and implement appropriate action/solutions.
- Ability to successfully perform a number of tasks simultaneously, meet deadlines and work under strict time constraints on a regular basis.
- Ability to effectively deal with change; able to be flexible and adaptable; able to gather information and try different ideas to make things work.
- Relates well with diverse personality types; treats everyone fairly and equitably.
- Able to work with a multi-disciplinary team that interacts with the public and community partners while delivering quality healthcare services to racially, ethnically and socio-economically diverse populations.
- Ability to talk to others with ease; listen attentively; be receptive to what others have to say.
- Must have good attendance history
- Desire to work with vulnerable populations
Desirable Qualifications:- Experience working in primary care with multiple age groups, especially pediatrics
- Experience working with high risk populations.
- Bilingual in English/Spanish
- Bicultural
- Experience with EPIC.
Requirements:- Must have Medical Assistant Certification (CMA) with Washington Department of Health
- Documentation of current Basic Life Support (BLS) CPR certification with AED training required at time of hire. CPR/AED Heartsaver courses do not meet this requirement.
- Valid Washington state driver's license or ability to travel within Seattle-King County
- Willing to provide options counseling
- Letter of interest
Other Requirements:- Designation as a Certified Medical Assistant from the American Association of Medical Assistants (AAMA).
- Designation as a Registered Medical Assistant from American Medical Technologists (AMT).
- Designation as a Certified Clinical Medical Assistant from the National Healthcareer Association (NHA).
- Designation as a National Certified Medical Assistant from the National Center for Competency Testing (NCCT).
- The selected candidate will be required to pass a thorough background investigation.
- Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time.
WHO MAY APPLY: This position is open to all qualified applicants.
WORK SCHEDULE: Eastgate Public Health Center, located at 14350 SE Eastgate Way, Bellevue, WA 98007. Currently, there is a full-time, 1.0 FTE, 1-year Term-Limited Temporary position working primarily with pediatric patients. The typical work schedule for this position is 40-hours per week- Monday, Tuesday, Thursday and Friday 8 a.m. to 5 p.m., and Wednesday 9 a.m. to 6 p.m. Please note: There may be occasional Saturday coverage needs and this position may float to cover other locations based on operational needs. This posting may be used to fill other vacancies.
WORK LOCATION: : Eastgate Public Health Center, located at 14350 SE Eastgate Way, Bellevue, WA 98007
CONTACT: For more information, contact Amy M. Curtis, BSN, RN, Healthcare Recruitment Specialist at amy.curtis@kingcounty.gov
APPLICATION PROCESS:The following completed items are required to be considered for this vacancy:- NEOGOV/Government Jobs on-line or paper application
- Completed supplemental questions that are supported in your application. These answers will be reviewed to determine competitiveness. Please do not use "see resume" in your answers as these will be considered incomplete.
- Letter of interest
Your application may be rejected as incomplete if you do not include the required information in the application. If you reference "see resume" on your application it will be considered incomplete. You must completely fill out the application with your relevant education and work experience. The selection process may include but is not limited to: evaluation of application materials and supplemental questions, interviewing, and testing. For more information on our selection process, please refer to www.kingcounty.gov/depts/health/jobs/hiring
NECESSARY SPECIAL REQUIREMENTS:
- The selected candidate will be required to submit a background check. Records are not automatically disqualifying.
- Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
- Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing required trainings on time.
UNION AFFILIATION: This position is represented by Protec17.
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