Account Manager/Insurance Agent/Customer Service Rep

Judge Fite Insurance   Carrollton, TX   Full-time
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Qualifications:

• Must be able to critically analyze situations and resolve problems efficiently.
• Ability to thrive and multi-task in a fast- paced work environment.
• Excellent written and verbal communication skills
• Goal-oriented with a focus on achieving sales & service objectives.
• Ability to work with limited supervision.
• Experience quoting multiple lines of insurance.
• Ability to stay calm under pressure with a friendly calm professional demeanor.
• Strong computer skills and ability to use various software such as Microsoft Word, Excel


Job Description

Insurance Agent/Customer Service Skills & Competencies:
• Coordinates with lenders, realtors and mortgage companies
• Meets productions goals and objectives.
• Quotes and binds coverage thru multiple carriers and lines of insurance
• Efficiently monitors and maintains existing customer accounts.
• Resolves customer billing inquiries.
• Closes sales with current and prospective customers.
• Able to upsell & cross sell multiple lines of coverages.
• Assists clients with the claims process.
• Makes policy changes and processes payments.
• Document customer interactions and transactions, including complaints, and actions taken.


Education and Experience Requirements:
3 years of work-related customer service experience in the insurance or financial industry.
High School Diploma or equivalent or bachelor’s degree.
Current Property & Casualty License Required.
Prior sales and customer service experience.
Agency or Call Center experience preferred.
Bilingual “Spanish” Preferred.

Full time position with benefits

Compensation based upon experience

This job is no longer available.

Judge Fite Insurance

Carrollton, TX