If you are ready to embark on a rewarding adventure, where every day presents an opportunity to make a difference. Then Keep reading because this is for you.

Join our team of competent and compassionate professionals as a Care Coordinator II in the ICC program at Behavioral Health Network!

The ICC Care Coordinator II is responsible for the facilitation of the Wraparound process with youth ages 0-21 with behavioral/emotional needs and their families. The Care Coordinator II implements the 10 Principles of Wraparound including team-based, strengths-based, cultural competence, and family voice and choice with an emphasis on connecting families to natural and community-based supports in addition to formal providers. The Care Coordinator II collaborates with families and all team members and facilitates team meetings in order to support the youth and families in achieving their prioritized goals.

Your experience, knowledge and great skills will support the ICC program with the following:

• Providing high quality Wraparound services for children/youth and families.
• Conducting initial and updated comprehensive assessments inclusive of the CANS and CRAFFT (12+ yo); conducts multi-axial diagnostic assessments and Serious Emotional Disturbance determination for referred children and youth.
• Convenes and facilitates Care Planning Team (CPT) meetings including creation and reviews of the Individualized Care Plan (ICP) and updates the care plan to reflect the changing needs of the child/youth and family.
• Working directly and maintains regular and consistent communication with the youth, family, and team to identify strengths and needs of the youth and family, and strategies for meeting their needs.
• Working directly with and fosters youth and family participation in the development, understanding, and implementation of the ICP goals and interventions.
• Preparing, monitoring, and modifying the ICP in concert with the Care Planning Team.
• Identifying and actively assisting the youth and family to obtain available medically necessary services.
• Collaborating and coordinates services with state agencies, the school system, primary care, and other service providers on the behalf of the youth and family and as indicated on the ICP.
• Developing with the CPT a transition plan when the youth has made substantial progress towards achieving the goals of the ICP.
• Obtaining insurance authorizations in accordance with the regulations of each Managed Care Entity.
• Maintaining service productivity and/or caseload expectations as established by the program.
• Managing flexible schedule consistent with family and program needs.
• Demonstrating cultural competence in working with families with a variety of different cultural backgrounds.
• Demonstrating working knowledge of community resources.
• Implementing the 10 Principles and 4 Phases of Wraparound.
• Completing All paperwork is completed within established timeframes.
• Progress notes are submitted by 5pm the day after services are delivered.
• Creating ICPs that are youth and family-centered and specify the vision, goals, options and tasks to address needs identified by CPTs.
• Ensuring initial Risk Management/Safety Plans are completed and signed at time of enrollment.
• Ensuring Risk Management/Safety Plans are reviewed and updated as needed and always within program specified timelines when youth has contact with the Mobile Crisis Intervention Team, discharged from a 24-hour facility, when another safety issue arises, and at transition from ICC.
• Risk Management/Safety Plans detail response plans for families to prevent crises, provide stability during crisis situations, and to prevent the need for out of home services.

Who are we?

Intensive Care Coordination Program (ICC):

The Intensive Care Coordination (ICC) program at Behavioral Health Network is a voluntary outreach service that uses ‘wraparound’ principles to guide the work for youth with serious emotional or behavioral health needs. Wraparound is simply the coordination of multiple services via a tailored plan to address the needs of the youth.

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

What are we looking for in a Care Coordinator II?

Qualifications/Requirements

• Master’s Degree in a Human Services-related field that is license-eligible
• Must be CANS-MA certified.
• Must have knowledge of mental illness/SED as manifested in children and adolescents as well as knowledge of treatment techniques.
• Must have familiarity with internet, word processing, and email systems.
• Experience in navigating any of the child/family-serving systems (preferred).
• Knowledge of community resources (preferred).

How do I apply to be a Care Coordinator II

If you are interested in this opportunity, please visit our website at [ Link removed ] - URL blocked - click to apply and click on “Browse All Jobs” to apply!

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply.