• Ensures completion of all necessary processes to facilitate patient intake.
• Serves as a liaison/contact person between acute care hospitals, the community, and facility programs. Notifies physicians and/or program directors, as appropriate, regarding referrals and potential admissions. Responds to all inquiries and identifies alternate community resources to address presenting needs when facility is unable to meet the need.
• Assures medical orders from appropriate source are complete, arranges for medical equipment, pharmacy, and supplies prior to new admissions as appropriate.
• Manages ongoing contact with payer as necessary, and obtains continued stay approvals with the business office. Manages the documentation of communication and shares this with the team.
• Assures that facility is ready to meet the patient’s needs through coordinating arrangements for care plans among hospital staff, the physician, the patient, the family, other community resources, and staff. Prompts team to arrange for training of staff regarding unfamiliar procedures or problems pertaining to the patient’s care, coordinates visits of staff to the hospital for patient conferences, and communicates information regarding a patient to staff.

• Required Associate's Degree or equivalent related field
• Preferred Bachelor's Degree

• 5 years of experience typically gained through skills/knowledge/abilities a rehabilitation or acute care setting. Required
• Prior experience with persons requiring long-term acute care, sub-acute care, long-term care, home care and/or hospice. Preferred

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Spectrum Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment.

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws.