Senior Insights Analyst

Spectrum Health   Grand Rapids, MI   Full-time
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Job Description

Position Summary

Spectrum Health Insights & Analytics (I&A) seeks a Lead to join our growing team. I&A is responsible for discovering and embedding the objective consumer, market and competitive insights that enable Spectrum Health’s vision, mission and strategy. The successful candidate will demonstrate the ability to understand the business problem, creatively discover the solution using primary and secondary research and then educate a cross-functional audience on the key insights and implications.

Essential Functions
  • Combine industry trends, business performance, and consumer/market research to provide clear, insightful analysis that tells a story in a manner that inspires ideas and action.

  • Synthesize learnings from multiple environmental data sources (i.e. competitive, market and consumer data) into actionable reports, whitepapers and presentations using a variety of tools and techniques that support strategic initiatives.

  • Partner with leadership and cross-functional subject matter experts to provide an understanding of what is happening in the market and provide actionable recommendations.

  • Proactively anticipate business questions and associated learning needs for assigned areas of responsibility.

  • Monitor environmental data trends to proactively deliver insights and elevate early signals of market shifts.

  • Possess strong knowledge and skill in Microsoft Excel (tables, calculations, formulas, and charts), Microsoft PowerPoint and Microsoft Word.

A successful candidate will possess the following
  • Organizational agility: You demonstrate an in-depth understanding of the business environment and seek the input of others to gain broad alignment to ideas
  • Critical Thinking: You can synthesize and integrate learning from multiple sources and see the connections in data, trends, events etc. to generate insights
  • Effective Communication: You actively listen to understand and can effectively communicate across all levels of the organization (both in-person and in writing)
  • Eagerness to learn: You go beyond the obvious and possess a natural curiosity to explore the source data in search of insights, inherently asking “Why?” to answer the explicit and implicit question(s)
  • Comfort with ambiguity: You are a creative problem solver and can combine data, judgment, and experience to make effective decisions in complex situations when there is a lot of uncertainty
Qualifications
  • Required Bachelor's Degree or equivalent in business, liberal arts, computer science, application programming, software development, information systems, database administration, mathematics, engineering, or other related field
  • 5 years of relevant experience Required
  • 6 months of relevant experience EPIC Cogito Certification Preferred

    Primary Location

    SITE - Bridgewater Place - 333 Bridge St - Grand Rapids

    Department Name

    Budget Use Only - Communications and Marketing

    Employment Type

    Full time

    Shift

    Weekly Scheduled Hours

    40

    Hours of Work

    8 a.m. to 5 p.m.

    Days Worked

    Monday to Friday

    Weekend Frequency

    N/A

    Spectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member’s job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.

    Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).

    Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected

    category. See more here.

    This job is no longer available.

    Spectrum Health

    Grand Rapids, MI