Provides secretarial support for the professional team through positive customer service, patient scheduling, filing, managing electronic and phone messages, mail, inventory, copying, referrals, collecting insurance co-payments and patient balances, and charge entry.  Works with the physicians, managers and staff to promote quality and cost effective daily operations. Establishes and maintains good interpersonal relationships with patients, their families, the public and co-workers. This position works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team. This position reflects and carries forward the mission and goals of the practice both internally and throughout the community.

Required Qualifications:

High School Diploma, Demonstrated knowledge of medical terminology, Minimum of 2 years’ experience in healthcare, Proven “team player” experience, Demonstrated experience with computer use.

Desirable Qualifications:

Certified Medical Assistant or healthcare related Associates Degree, Demonstrated competence interpersonal and intra professional relations, Demonstrated competence in acute care patient management/organization, Demonstrated commitment to collaboration with physician to individualize and enhance patient care, Demonstrated Experience in medical billing, Knowledge of Medent or other EMR systems.