Job Summary

Provides peer support and role modeling related to the improvement of life skills and health/wellness to individuals and their families during personal interactions including home visits, telephone calls, etc. Instructs individuals and their families about wellness, chronic disease prevention and self-management. Assists clients and their families with accessing appropriate community resources. Assists with the coordination of group support programs and provides ongoing contact. Cultural competency and shared-life experiences with client population is preferred. Must have reliable transportation and be able to drive to and from appointments.

Covering Kent and Ottawa counties

Essential Functions

• Participates in community events and activities that promote the awareness of health maintenance and disease prevention.
• Providing community resources, and post discharge transitions of care suppor. Follows up with clients, families, and community agencies to evaluate effectiveness of services provided and to develop a proactive plan for future needs.
• Assists clients with arranging and keeping medical appointments. Assists clients in accessing community resources such as food, clothing, shelter, and medical insurance. Mentors, empowers and advocates for clients and families to help them increase independence and skills.
• Refers patients with social, emotional, and other challenges to appropriate service agencies for assistance.
• Communicates and collaborates with the clients and their families, program staff, and other professionals involved in the care of clients to coordinate services and to facilitate a supportive relationship between the client and their health care provicer(s). Serves as a resource to program staff about situational and cultural factors impacting the client, family, and environment. Teaches clients and families about wellness, disease prevention, and self-management.
• Documents services including assessments, plans, and periodic evaluations of goals, education, and other pertinent program data. Documents trends and changes in the health of the community and provides input into program development and evaluation.
• Coordinates group meetings under the direction of the Program Supervisor. Collects and documents program data and other necessary evaluation data to ensure timelines and accuracy. Discusses trends, challenges, and other issues regarding data collection with the Program Supervisor.

Qualifications

• Required High School Diploma or equivalent and successful completion of the paraprofessional CHW Training Program (Completion within 180 days from hire date)
• Preferred Associate's Degree or equivalent

• 3 years of relevant experience Work experience Preferred
• Knowledge and use of community resources; social, health and public agencies and services. Preferred

• CRT-Basic Life Support (BLS) - AHA American Heart Association WITHIN 60 DAYS United/Kelsey Lifestyles; WITHIN 90 DAYS Healthier Communities 60 Days required Or
• CRT-Basic Life Support (BLS) - ARC American Red Cross WITHIN 60 DAYS United/Kelsey Lifestyles; WITHIN 90 DAYS Healthier Communities 60 Days required
• LIC-Driver's License - STATE_MI State of Michigan Upon Hire required
• CRT-Auto Insurance - UNKNOWN Unknown Upon Hire required

Primary Location

SITE - Business Service Center - 4420 44th St - Grand Rapids

Department Name

Care Management - Alternative Care

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

8 a.m. to 4:30 p.m.

Days Worked

Monday to Friday

Weekend Frequency

N/A

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Spectrum Health is committed to providing a safe environment for our team members, patients, visitors and community. That is why we require a drug-free workplace and various vaccinations as a requirement for employment.

Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

If you are a qualified individual with a disability, you may request assistance in completing the application process by calling 616.486.7447. We are committed to granting reasonable accommodations in accordance with applicable laws.