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Job Description
Job SummaryInbound call center to assist and educate members, employer groups, providers, colleagues, and/or agents of health plan benefits with accessing services, facilitating and resolving problems, understanding claims, billing and coding, along with other questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, face-to-face interactions, online chat, email, etc.Essential FunctionsPrimary Location
SITE - Lakeland Medical Center - 1234 Napier Ave - St JosephDepartment Name
Contact Center - LakelandEmployment Type
Full timeShift
Evening (United States of America)Weekly Scheduled Hours
40Hours of Work
3pm - 11pmDays Worked
Tuesday-Friday and every other weekend, holidays rotatedWeekend Frequency
Every other weekendSpectrum Health requires all team members to receive the COVID-19 vaccinations subject to certain exclusions based on the team member’s job category. Spectrum Health is committed to granting reasonable accommodations in accordance with applicable laws.
Accommodation Notice: If you are a qualified individual with a disability, you may request a reasonable accommodation in Spectrum Health's application process. Contact us at 616-486-SHHR (7447).
Spectrum Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, sexual orientation, veteran status, or any other legally protected
category. See more here.
Spectrum Health
St Joseph, MI