Looking for a career and not just the next job? Our client, a large professional services company, is looking for a Help Desk Specialist to join their IT team in supporting several hundred internal end-users. If you think you are up for the challenge, contact us immediately, our client is looking to hire the right person asap. Competitive pay and excellent benefits.

Responsibilities: (not limited to)

• Desktop, mobile phone and remote access support
• Use ticketing system to track problem solving life cycle
• Print services
• Deploy hardware and software
• Rotation of Service Desk answering calls, including on call support
• Setup equipment for conferences and operating equipment
• Help train new hires on hardware and software usage, including MS Office Suite and other office environment software
• Data Recovery
• other task assigned by supervisor

Qualifications:

• Minimum 3 years Desktop Support experience with ticketing system experience
• Associate’s degree or higher in Computer Science related field preferred but experience will be considered
• Must have advanced level ability in MS Office products, antivirus products and Windows based operating systems
• Must have excellent customer service and interpersonal skills
• Must be able to move equipment and ability to lift up to approximately 35 lbs

If you think this sounds like your dream job, give us a call at 504.912.1088 or apply to this ad.