POSITION SUMMARY:  Responsible for receiving, processing and responding to Releases of Information in accordance with applicable regulatory standards. Responds to high volume of call and questions regarding the disclosure of Protected Health Information. Assists individuals in accurately completing Releases of Information. Submits and tracks Medical Record Disclosure Fees, creates and maintains spreadsheets, and provides reports. Exercises sound judgment, critical thinking skills in the execution of job duties.

EDUCATION: High School Diploma or equivalent

EXPERIENCE/KNOWLEDGE:  One or more years’ experience in a medical records setting preferred. Knowledge of health terminology, regulatory standards relating to the release of health, mental health and substance use information in accordance with 42 CFR Part 2. Exceptional attention to detail required and ability to interact in a professional manner with consumers and other stakeholders. Excellent organizational, analytical and problem-solving skills, high-level written and oral communication skills. Must be highly proficient in Excel and other computer applications and have the ability to manage /organize data and reports.