Driver (473) 

JOB SUMMARY:

• Must be able to perform physical requirements of loading and unloading equipment and supplies.
• Coordinates and provides for the delivery and/or pick up of supplies and equipment to patients/clients, ensuring that supplies and equipment are in good order and compliant with safety expectations.
• Acts as an On-Call patient/client resource after routine hours based upon department rotation.
• Performs basic "in home" safety assessment and ensures that patients/clients are knowledgeable about product safety.

QUALIFICATIONS:

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Ability to effectively communicate, prioritize work using fundamental time management, handle multiple tasks and projects dealing with complex patient/family dynamics and work in and support a team environment.
• Associate can deliver care/service appropriate to patients/customers.
• Loads equipment from warehouse on to delivery vehicle, ensuring that all equipment and supplies are clean, free of dust and in good working condition.
• Secures all equipment for transport.
• Picks up equipment from patients/clients, loads equipment following infection control and safety guidelines, delivering and unloading to designated area. Instructs patients/clients on the basic use of the equipment.
• Leaves written instruction as well as product literature with the patients/clients.
• Informs patients/clients regarding hours of operation, on-call hours and contact information.
• Reviews patient/client rights and responsibilities.
• Performs basic safety assessment and ensures that patients/clients are knowledgeable about product safety.
• Obtains patient/client signature on necessary documents.
• Maintains company vehicle and assures vehicle safety.
• Performs daily vehicle safety checks, keeping interior clean and free of debris, and maintains an organized vehicle inventory.
• Assesses equipment repairs and provides on-site repair when possible.
• Participates in inventory control utilizing point of sale and Home Medical Equipment software.
• Must be able to perform cleaning and maintenance of equipment and follow department procedure.
• Performs other duties as assigned.

EXPECTED BEHAVIORS:

• Follow Patients First Behavioral Commitment, AIDET and customer service training.
• Communicates clearly and effectively with associates and administration.
• Follow all policies and procedures applicable to the organization and department.
• Report any emergency situations to the Director.

LICENSURE/CREDENTIAL REQUIREMENTS: Valid Driver's License

ADDITIONAL EDUCATION AND EXPERIENCE REQUIREMENTS:

• High school diploma or equivalent.
• Two (2) years’ experience in medical equipment maintenance preferred.
• Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital.