EBSCO Information Services (EIS) provides a complete and optimized research solution comprised of e-journals, e-books, and research databases - all combined with the most powerful discovery service to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EIS employs more than 2,700 people worldwide, most now working hybrid or remotely. We are the leader in our field due to our cutting-edge technology, forward-thinking philosophy, and outstanding team. EIS is a company that will motivate you, inspire you, and allow you to grow. Our mission is to transform lives by providing relevant and reliable information when, where, and how people need it. We are looking for bright and creative individuals whose unique differences will allow us to achieve this inclusive mission around the world.

Product Owner – Clinical Decisions

At EBSCO Information Services (EIS) we’re helping to build a vibrant ecosystem to advance clinical decisions information services. We seek a Product Owner (PO) with a strong technical background to become a primary resident expert for a subset of our SaaS products.  This position requires a driven individual that values integrity, innovation, collaboration, and flexibility with an eagerness to engage in a dynamic, hard-working environment that is motivated primarily by the pursuit of rapid development of the right solution. You have a bias for action, provide appropriate and informed guidance and business direction, and break down complex problems into actionable steps that drive product development. Your success will be measured by your ability to groom the backlog to enable accelerated software development while ensuring coordination across the platform design and alignment with stakeholder expectations.

A core member of agile teams, the Product Owner works with the development teams, subject matter experts and other stakeholders to define and prioritize activities in the Team Backlog to streamline the execution of program priorities. Each PO represents the needs of customers and the business within a particular Solution domain, which is typically co-represented by a Product Manager.  The PO role requires an individual with strong collaborative skills who can work with technical and nontechnical stakeholders to continually ensure their team is executing the highest priority, value added work.

PRIMARY RESPONSIBILITIES

Product Owner will join the EBSCO Clinical Decisions product team developing a next generation clinical decisions information services required for clinical care workflows supporting patients.  As PO, you will help to ensure coordination across the program. The PO will be instrumental in helping teams decide what work to pull when based on several variables which include value, size of the work, dependencies, and outcome priorities.

• Coordinate with stakeholders and subject matter experts to shape the vision and requirements of new platform components and features – Act an evangelist for the platform, sharing information both internally and externally to help ensure the success of the platform
• Able to internalize broader platform strategy such that it informs platform specifications and feature priorities – Work with subject matter experts to understand personas, use cases, and market landscape
• Work as an embedded resource to one or more agile teams – Works both within teams and across the organization coordinating with colleagues to ensure the ultimate integrity of product capabilities between different modules/apps and teams/organizations
• Responsible for the creation and acceptance of user stories – Produce clear, detailed and measurable product requirements including business rules, process flows and user scenarios; test upon completion to ensure the requirements have been met
• Work closely with user experience designers, software developers, the product manager and other product owners to provide guidance to the development of new features and functionality
• Responsible for the product backlog for one or more scrum teams – Contribute to the joint product roadmap while focusing on team specific backlogs
• Monitors and makes recommendations for improvement of platform capabilities as well as software development lifecycle processes and tools – Assist with shaping and improving processes as both a stakeholder and consumer of these processes
• Occasional travel possible

ROLE COMPETENCIES:

• Experience working with software development teams required
• Outstanding logical/structured analytical ability to effectively understand and decompose product requirements into detailed stories/specifications
• Effective presentation skills, outstanding written communication skills, able to inspire confidence of colleagues, and raise and answer key questions
• Highly effective at working with remote colleagues, including across time zones and with varied cultural backgrounds
• Proficient with compiling and conveying operational metrics and analytics

PREFERRED EXPERIENCE:

• Experience working with information services including information architecture and discoverability
• Extra points for informatics experience with clinical quality measures standards
• Ability to write SQL request for analytics data

Target Annual Salary Range: $77,680. - $110,970.  The actual salary offer will carefully consider a wide range of factors including your skills, qualifications, education, training, and experience, as well as the position’s work location. EBSCO provides a generous benefits program including medical, dental, vision, life and disability insurance, flexible spending accounts, a retirement savings plan, paid parental leave, holidays and paid time off (PTO), as well as tuition reimbursement. View more about EBSCO’s benefits here: https://www.ebsco.com/about/benefits

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.